3/21/24 Updated (10 months after first review):

Most of the time, I am deeply empathetic when it comes to testimonials about places. I appreciate the human element and consciously avoid spreading negativity, always emphasizing the positive aspects.

To begin on a positive note, I must acknowledge that this restaurant excels in its digital marketing efforts. I’ve visited it three times because people who don’t reside in the city have been enticed by their social media campaigns. A perfect score of 100 points for their marketing prowess.

Now, let’s talk about the food: It’s a fusion of Japanese and Latin American (specifically Venezuelan) cuisine. The dishes draw inspiration from Japan but incorporate ingredients and combinations you’d never imagine in Asia. The flavors are good, resonating with the Latin palate. However, there are no standout elements compared to other Japanese restaurants of similar Latin American origin. A score of 70 points.

Now, onto the service: I regret to say that it’s quite poor. They put on an elaborate show, aiming to sell an apparent premium experience, but it lacks substance in practice. The staff uniforms are attractive, they communicate via intercoms, and there are switches on the tables. However, the reality is that dishes arrive days after they’re ordered, taking an eternity. Regular beverage service to diners is neglected, and there’s no genuine effort to seek feedback from customers. To add insult to injury, the tip is included in the bill, leaving diners unable to express dissatisfaction in this regard. Then, during payment, they suggest a second tip via the point-of-sale system, leaving the customer with no privacy to decide whether to leave an additional amount. In all three visits, both I and my companions have been profoundly disappointed. Personally, I’ve wanted reasons to change my opinion, but unfortunately, they haven’t materialized. A dismal score of 10 points. Now, let’s discuss the presentation of the dishes: It’s simple. There are no standout or thematic elements. They don’t provide tableware for pouring soy sauce (which is completely disconnected from their dishes or presentation). Additionally, they don’t offer wasabi or ginger, even though even the most modest fast-food places include them. A score of 40 points.

I understand that everyone values certain elements differently when choosing a restaurant. Some people go to an establishment that faithfully represents the cuisine of a specific region (like Italy or Vietnam). Others choose trendy places they’ve seen on Instagram. Some prioritize excellent service, while others focus on the ambiance. And then there are those who consider pricing. Personally, I visit restaurants primarily for the quality of the dishes and the service. With that in mind, I’ll share four random elements along with their scores, encouraging or discouraging those who weigh these aspects more or less rigorously.

7/10/23

Overrated Japanese food offering. The menu looks forward to represent a chick alternative to Modern Sushi Classics, in the name of the truth, normal flavours, nothing remarkable to mention about though. The rice in some of the rolls we ordered was in fact partly uncooked.

The place's atmosphere is simple, nice and pretty.

The attention of the personnel is not good, no empathy at all, sometimes even kind of rude or nonchalant.

The prices... Expensive relation between quality and value.

I won't say this is a bad place but it isn't one I would recommend. Anyway, everyone might have a different opinion.