Culver’s — Restaurant in Downers Grove

We often go to Culver's and today their special was a Reuben sandwich. I recommend you never order this expense sandwich. $11.99 basket meal.

Horrible. The sandwich was a grease bomb. I don't know if they grilled the bread like a grill cheese but the whole thing was a disaster. The corn beefs thickness was like saran wrap. The amount of meat on the sandwich was like 7 pieces, I'm being nice.

How did they prepare the corn beef no idea but the thickness like I said is super thin, thinner than bacon. I'm assuming they fried it like bacon because greasy as heck and it wasn't fully cooked, you could tell by pulling out a sliver.

The swiss cheese wasn't melted. Tells you the temperature of the meat was not proper. The sauerkraut not hot. Sauce not hot and too much. The sandwich was a greasy room temperature mess. It didn't satisfy my appetite.

Reuben sandwiches the thickness of the meat slice is like a gyro and generous with the amount of slices. Swiss cheese is completely melted and the sauerkraut is hot too. The bread is not to be a soggy mess that it falls apart. Some of your hamburger baskets and Cod baskets, need to cut back on the grease. Meaning pat the grease off before serving.

Maybe go to Arby's and see how they are done before you start serving at your place.

Yeah I know there are management on duty but I'm done talking to managers who are to afraid to please...

I just wanted to give a personal shout out to the friendly staff members who have been very helpful and professional during these days of uncertainty during this Covid 19 pandemic. I recently was looking forward to going out to dinner tonight after receiving updates on the Governor’s Phase 3 orders on restaurant dining. Culver’s crossed my mind and I took a drive over on my lunch break. I noticed a few people were outside enjoying our beautiful weather today so I decided to order and sit outside. I really enjoyed the company from “Katie” the manager there. She was super sweet and she sat down next to me (social distancing w/ mask) and she engaged with me into some casual conversation. When I was leaving she noticed that my ice cream was melting and she offered me a new one for my drive back. What a wonderful gesture! I will definitely be coming back for more visits :-)) This is what a good...

**8/2/23 7pm-ish we ordered 2 ice creams at drive thru. A sticky note # placed on our side mirror and Todd to pull over to right side of lanes to wait. It was very busy and we watched car after car receive their food or ice cream. At one point I counted 9 cars waiting in spots to receive food/ice cream! Slowly they all left and we were there only car remaining. I finally backed up parked and knocked on the drive thru window. Emotionless worker asked in back if anyone had three order and a guy said yeah he was working on it.???? It was brought out a few minutes later and one was absolutely soupy. Very disappointed and mainly cuz I don't think I even got an "I'm sorry for the mix-up or wait"

3/17/23 For a fast food restaurant this happened to be a great eat in dinner with friends. Avoided some other Friday...