Went in yesterday, and they were busy so I decided to come back after the rush. Came back in and ordered a veggie wet burrito with green sauce. Opened the bag and see a dry burrito so I asked and they took it filled my bag with green sauce and made the wet burrito with red sauce and smashed the container so it would spill. (I thought it was a container of sauce until I got back to my car and opened the bag) walked right back in & just asked for my money back. These employees knew what they did because they proceeded to ignore me standing there while they filled up containers of red and green sauce so I waved to him and he sends over the drive thru employee who couldn’t speak English at all. This will definitely be the last time I go here. They mess with you on purpose if you don’t go in there speaking Spanish. Today my mother and brother went and they kept saying his card was declined even though there was more than enough in his account to pay for the meal. Then he proceeded to tell the girl working tonight in Spanish about me going in there yesterday. I have no idea what this guys problem is but I think the health inspector needs to visit this place it’s dirty they have poor standards when it comes to food handling and there’s always trash everywhere here. Yet their employees manage to have time to be on their phones and touching food without washing their hands, the list goes on. I always ignored the vermin inside and outside because I’ve been going here for years but I think it’s about time to close down and remodel and change their attitudes. I’m sure the owner can replay the videos and see how they treat English speaking patrons. You just lost a family of customers that continued to provide you with business throughout the pandemic. Over a veggie wet burrito with green sauce too. Not sure what set them off, but I tried being diligent with them and I even left and came back at a later time because I knew you were busy and this is how you treat me? Also when he gave me my refund he shorted me and when I asked him to count both receipts he realized what he did. Definitely reporting this business. Too many roaches🪳