Happy Bagels, Donuts and Boba — Restaurant in Downey

I’ve been here twice now. The first time I came in there was a long wait (which is completely understandable for a Saturday morning) but I got my food in a reasonable time. They did however forget to add the donut that I paid for which was frustrating and I also had to wait an additional 10 minutes to get a receipt. I ordered an avocado toast bagel with lox and it was tasty, albeit high priced.

I wanted to give this place another try and this time I brought a friend. I ordered a bagel with smoked salmon and paid $9.50 for it but when I finally got a chance to eat my bagel at home there was no smoked salmon. Normally I wouldn’t bother leaving a review for what might have been an honest mistake. But this is the second time now that my order has been incorrect and I’ve been shortchanged. Again, I had to ask for a receipt. After this experience, I feel less inclined to recommend friends/family as I’m concerned that they won’t get what they order.

Please pay better attention to your orders to ensure customers are getting what they paid for. Especially if they’re spending almost $40 for breakfast.

EDIT AFTER BUSINESS RESPONSE: I understand that some people may be out to bring down small businesses by leaving dishonest reviews and I’m sorry if this has happened to your business in the past. However, I personally don’t make an effort to go out of my way to lie about missing something that I ordered. It’s not worth my time. I initially left a review as I felt like there was an opportunity for future customers to have a better experience. For all of those interested in watching the recording, please feel free. I know that I received 1 sandwich with salmon and 1 without.

The reason there was no problem when handing over my food was because I didn’t open up the sandwiches right there at the counter to see if my salmon was there or not. Like any other customer who orders take out, I took my food with me to enjoy at my intended destination.

Regarding the statement about waiting 10 minutes for my receipt, when I received my food the first time I came to the store, I asked the person who handed me my food (I believe they were wearing a hat) for a receipt. They said they would ask the cashier for a print out. I waited at one of the tables for the receipt but didn’t get one. I then had to wait in line and ask the cashier for a receipt.

The food at this business is very tasty, I won’t deny that and the other reviews can attest to that as well. I simply wanted to provide some feedback about my experience that I believed other customers could...

Happy Bagel and Donuts has BAD SERVICE. I went there a couple times to buy donuts from them. They gave short changes. When I asked for the correct change, the owner, John, gave me a mad dog faces and started to agrue with me. That's not the only time. Their donuts are really really bad. it's hard and doughy maybe it's not cook, no taste, and VERY VERY OIL. They call themselves a bagel shop. HAHAAHAA The Bagels are bad also. Coffee tasted like urine. Do not try their sandwiches and breakfast foods just save your money. It's really bad too. There are COCKROACHES crawling, and flies flying around and landing on donuts during business hours. YAK!!! I don't care what letter grade they get from a health department. They have a lot of roaches and flies. YAKKKIEES!!!! That's bad enough for me. They try to sell too many items. Why don't they make good tasty donuts like Mimi's Donut or the old Jenny Donut. Their donuts are soft and melt in your mouth. I was short change them and they told me don't worry about it. Downey Donut has excellent donuts and services. Dippity Donut has good donuts. they are...

This review is long overdue. I have been living in Downey for the majority of my life and I always pass by the plaza where this shop is located but I only found out about it through someone. Best bagels & coffee in town. They are always working hard! I’d rather support this small business than a franchise. I love the dalgona & viatnemese iced coffee & I also love how they added specialty donuts. The nutella strawberry is my favorite.try the lox bagel when you can !! It surprised me.Also they recently added a kiosk to place your own order which I think is an excellent & efficient addition because it does get packed sometimes. Won’t stop...