This restaurant has a 4.3?! Creek Road has a 4.4 and they actually make real food! And they are quite fantastic, I might add. I honestly don't understand how this is possible. This is by far the worst meal I have had in a very long time. The burgers are about the only thing I could actually pass as food, if you're satisfied with plain potato chips and freezer burned french fries as side items. I ordered a grilled chicken salad, which came out as an unseasoned, overcooked chicken breast on a bed of iceberg lettuce with a few, mealy, diced tomato pieces and a side of prepackaged balsamic vinaigrette for the bargain price of $7.99...I can make a stellar salad at home with about a dozen different vegetables and actual leafy greens for four bucks. I sent my meal back and watched my kids eat...sort of. My oldest daughter (who is allergic to grains and potatoes) ordered a burger with no bun, assuming there would be at the very least some lettuce and tomato, and a trip to the salad bar. She was presented a patty with a piece of melted American cheese on a plate, and nothing else. The "salad bar" consisted of more iceberg lettuce, mealy tomatoes, some pickled vegetables and more pre-packaged dressings. She left almost as hungry as me. My other two daughters picked at their meals, leaving behind said stale, plain potato chips and freezer burned french fries. If I could provide a photo of my sad meal, I would...believe me, I posted it on social media. DO NOT EAT HERE if you are accustomed to actual food, that took actual...
Read moreUpon arrival we were greeted quickly but had to wait a while to be seated. The lady that greeted us said she just needed to clean a table real quick then just stood at the register. After we finally sat down a couple came in after us and was seated immediately. The couple was asked what drinks they wanted right away. After they received their drinks the waitress took their food order then finally made it to us for our drink order. After finally getting drinks it took another 10 minutes before they took our food order. Everyone that came after us received their food before us. The restaurant was empty by the time we left and it wasn't because we were grabbing away. We had plans to drive to the lake so we were had a schedule to keep up with. The ladies were nice, but I guess they cater to the locals. I ordered a veggie hash with a biscuit. It was such a tiny serving it was probably meant for a child. They brought toast instead of the biscuit I ordered and I think it was probably stale before they toasted it. I was not about to ask for my biscuit because it probably would have taken another 30 minutes. The big boy burrito was also big enough for a 12 test old boy. Did we order off the kid's menu? And no we are not a fat family. Anyway, I left hungry and there's no time for anything else. The only reason I give it 2 stars is because they were friendly, and I would feel bad for giving them a 1 star. Yea..this is our second time to Dripping Springs, and I would definitely not...
Read moreNO STARS!!! This place has contuined to be a let down with its slow service, rude staff, and piss poor managers!!! Have set down to eat for the food to come cold and with no flavor. Got to-go only to have food left out of the order! The last straw was today on 06/01/2016 when I got a to-go order of the chicken fried steak and a Doctor Pepper. Told the staff to make sure the gravy was in the box this time ( they forget it every time), waitress shook the bag and said the gravy is on the side. Guess What!? Got home and no gravy with green beans instead!! Got this for my Dad and he was pissed!! He called to complain, asked to speak to the manager (guy) hung up on him after 15 seconds on the phone! Called back only to have a different person answer (lady this time) and told him that the manager would not speak to him and would not do anything for him either then hung up on him again!! Called on a different number, manager answered, told him we wanted our money back and we will never eat here again and then WE hung up on HIM. This happened to us a few months ago when my Mom got us to-go and they forgot the gravy ( the most important part to the chicken fried steak!!!!!!!!) and the grean beans. Same thing happened and we said we would never eat there again. IF this is how you treat you customers when YOU screwed up the order and do literally NOTHING to make it right then we will take our business AND money elsewhere you...
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