Domino's Pizza — Restaurant in Dubuque

I'm old fashion and I don't really use online for Domino's because of safety reasons like fraud, and theft. And every time I place an order when I call this Domino's they send the call to India where they don't understand me. So I like to go inside and and talk to a real person so I can get my order right instead of talking to a robot and someone outside the country who messes up my orders. So when I came walking in this domino's at Central Ave. tonight I ask the person at the cash register if they have any deals for a large 3 topping pizza. (Ik it was 50% off if I order online. But I didn't want to because of safety reasons) as the person at the register was about to answer this rude guy in the kitchen interrupted and yelled at me to go online it's 50% off online! Instead of talking to me and helping me with my order. and I'm like WOW I can't believe our world turned into this. What happened to actually having a person talk to you instead of an machine? So I had to spend an extra 5 mins trying to order everything online compared to talking to a person who would get my order right. As I came walking back in after waiting 12 minutes that same guy in the kitchen who yelled at me and was being disrespectful gave me a dead eye and he was on his phone. I'm like wow! Some people in this new modern world are to lazy and just rely on technology to solve there problems. When I do my job and someone comes up and ask me a question I greet them in a happy and positive matter and I make sure I'm off my phone when I am on the clock working. Idk who the guy was that yelled at me. But if you are that guy and you are reading this you need to be more polite and postive if someone comes in and orders the old fashioned way. I'm never coming back to this domino's again very...

We ordered online, they said 20 minutes, i arrived went in to pick it up and they could not find it in the system, then found it and told me they forgot to make it. The guy behind the counter was swearing the whole time threatening to walk out. Plus boxing up food and just forcefully throwing the boxes of food on the shelf. As i sat there now for 30 minutes. 6 other people came in 2 ordered at the counter and 4 picked up their order. The two that ordered at the counter got their food before i got mine which was ordered 30 minutes before. I asked about my order. The guy said we had it but a driver must have taken it. So we have to make your order again. 45 minutes the guy brought my order to the counter and as ichecked it the order was wrong. He said ok i will check it. They had to remake that pizza. They gave me and extra pizza and parmesan bites. This all took approximately 50 minutes. I will never ever go back to this location again. Totally unprofessional. Big whoop an extra pizza i shouldn't have had to pay...

My first time ever having food delivered to my house i ordered from here, and had great service. Showed up on the minimum wait time and food was hot and delicious. Second time was horrendous. We waited 15 past the maximum wait time, our driver called and said he didn't have our food and I had to call the store and work it out. So I asked for a deal because I'd be waiting a lot longer. They offered to give me a credit or refund. I asked for a refund. Then our driver called and asked if we still wanted our food...I said yes. It took over 1 1/2 hours and we went and got other food and I canceled my order and got a full refund, which apparently wasn't applied earlier. And the food never did show up. At all. The only good thing I have to say is the people who answered the phone very very polite even though I had an attitude. I'm very upset and will never be ordering from this...