Original Pinehurst Pub — Restaurant in Dunedin

I just moved here a couple weeks ago from a huge city. I was looking for a local pub to hang out in and this looked like it would be a good place. Sadly, I was wrong. The bartender Drew was nice enough but not super attentive. I ordered two small slider cheeseburgers and a beer. It took 30 minutes to get them! When the bartender Taryn was delivering them, she couldn’t figure out where they belonged. I had to raise my hand and call out to her to get her attention before she gave them to people sitting down the bar from me. When I had mentioned that it took 30 minutes to receive them, her response was “Well that’s the way it goes!” No apology for them coming out so late, no reason other than “we have one cook and it’s busy.” I’ve been a bartender and a server for over 30 years. It wasn’t that busy. After recovering from the shock of her terse response, I told her I was new to the bar. She could definitely tell that I was irritated by her rudeness. About five minutes later she attempted to make a joke about her rudeness to another local patron who had brought up how rude she had been to him in the past. I don’t care who you are, how long you’ve been working at a bar, or your status in the community. You do not treat your paying customers in a rude fashion. Especially, if they have done nothing to warrant it. I can see by this past six months of reviews, I am not the only person who has had issues with the staff at this pub. Again, I had hoped to have a good experience so I could establish a local watering hole. But, with how dirty the kitchen looked, and how rude the staff was, I don’t think that I will be a patron at this pub ever again. It’s unfortunate, because I have a lot of money to spend on good...

Been coming here for Wing night and other food specials for the last 18 months, until last night. Sat at bar with my wife, bartender took our drink order and before I could say “we would like to order food”, she disappeared. Being a patient sort, we waited, she did not rerun to our side of the bar until 3 “regulars” sat down. She immediately brought them drinks and took their food orders (she did what she should have done with us, asked them if they wanted wings, why people come in on Mondays). I leaned over to get in her eyeline as she was taking their order, but she never did the proper bartender thing, which is to LOOK at all your customers when you go by to see if they need something! To be clear, she hustles and is friendly with people she knows, but not unless you know her by name. I get treating regulars special, but ignoring semiregulars is horrible business. We paid with our free drink cards (received from a previous, super friendly server) and left, 20 minutes after entering with no return visit from bartender. We did get a sarcastic “thank you” from her as we walked out the door. Had all their specials on our calendar and followed and supported them on Instagram. Not anymore. Too bad, I love frequenting local small business, give Flanagan’s or Dtown Wings a try, service is better and you won’t choke on the stench of cigarettes while...

Poor - Fair is giving the service of this place way too much credit. The bartenders are the worst I have ever seen, with the exception of one. Utterly rude, you have to wait over an hour to get a beer or even your check. The attitude you get when asking for a beer is that you are disturbing them from their conversation with their friends at the end of the bar. Just the other day, I called in a To-Go order. Very simple, wings and a combo platter. Girl who took the order put down the wrong name, then argued with my husband who went to pick it up saying I gave her the wrong name, all but refusing to give it to him. Even making the comment "you almost didn't get this order". We have tried going here several times because it is walking distance to our house, but after several bad experiences, we would rather take a cab down the street where we can at least get a beer. Food is pretty good, but not worth the horrible service. I hope for the owners sake he takes a look at the reviews and what is happening in...