Jimmy John's — Restaurant in Eagan

Did a mobile order tonight from their app. Head over there only to get to the store and find it closed. This was 40 minutes before the store is scheduled to close. Went out of my way to this location. It's one thing to close early, but another for the app to show it as open and accepting orders. Waste of my time and gas.

UPDATE: Not exactly sure why Jimmy John's asked me to waste my time and share my feedback. Eventually the operator from the store reached out (2 weeks after) with some excuses and blaming corporate for the problem. I disagree with the excuses that corporate ties their hands because frankly, I saw other locations at the exact same time who showed right in the mobile app that they were not taking mobile orders. This store accepted my order only for me to waste my time and drive over there to find it closed. Operator refuses to admit they messed up. This location is poorly run and overall has just soured my whole impression of...

Jimmy John’s is always a solid go-to when you want something quick, fresh, and consistent. Their sandwiches are simple but packed with flavor, and the ingredients taste fresh every time. The bread is the real star-soft inside with a nice chew on the outside, making every bite satisfying. Service is usually lightning fast, living up to their “Freaky Fast” reputation, which is perfect when you’re on a lunch break or in a rush. While the menu isn’t huge, it’s straightforward and dependable, and customization is easy. Prices are fair for the quality and speed, and overall it’s a reliable option when you want a sandwich...

If you order online be prepared to wait.

1 ham sandwich, ordered online.

After waiting for 25 mins and watching countless other customers walk in, place an order, get their food and leave I have to ask I'd they have my order.

They had it wrapped, sitting on the cutting board for who knows how long just getting soggy.

Finally bag it and put it on the pick up shelf only after having to cut in line to ask an employee.

This happens every time. Always have to ask after 20+ minutes if they have my order and it's always just sitting there on the...