Greetings,
My husband an I went to Subway located at 4250 Lexington Ave S, Eagan, MN 55123 at 8:47PM which is unusual since they don't close and the door was locked so we turned around towards our vehicle and an employee open the door. So as my husband is placing an order, an Hispanic female was speaking to the other employee who had open the door as if to why he did but he was expecting someone to pick up an order which arrived after us so it wasn't like he opened the door willingly. My husbands travel from state to state for his business and it was another employee at Subway who showed my husband how to make his sandwich and that's how he's been having his sandwich from state to state with no issues but this unprofessional employee you have is going to tell him that if it's busy, she will not accommodate and every other Subway from any state he visits has no problems in doing so. When my husband ask her to put certain ingredients in first, she ignored his request and did as she pleases. Please feel free to view the cameras if they didn't delete it because we have no reasons to lie on anybody. What she don't realize is that I work and is around of a lot of influential people and I can escalate this if I really wanted to. My 16 year old son has better manners and professionalism. Not unbelievable unfortunately. People like her shouldn't even be employed but then again why I should pay to have folks to live off of...
Read moreAs someone who works in this strip mall and orders a sandwich here just about every week, I was completely blown away by the rudeness of the lady tonight. I walk in, she greets me, I tell her I just need to get water. I come in with my own Stanley cup and fill it with ice water to return to work. I’ve done this multiple times. She says, “I have to talk to my owner, but I don’t think you’re allowed to do that. I think it’s only for customers.” Fill up my OWN water bottle for water that’s FREE? No one else gives me heck for this. What on earth? I’m disappointed. Not cool at all. Make me feel bad about getting WATER! Who does...
Read moreYou'll be immediately greeted by a tacky sign taped to the front door explaining that their hours are different than what's listed on their website. There were several pieces of paper taped all over, explaining that they're out of certain ingredients and the most eye catching one noted that they don't accept ANY coupons. This Subway doesn't accept Subway coupons.
When I visited, around 6PM on a Friday, there was only 1 staff person working so I spent over 10 minutes waiting to pick up my order that was already completed due to it being an online order.
Food was alright but if you're looking for Subway, I recommend trying...
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