La Lupita Mexican Store and Restaurant - Maryville — Restaurant in Eagleton Village

Service was horrible. I will admit server took our order fairly quickly, but service went down hill after that. Infact server didn’t really come back to check on except when they realized my wife didn’t get her food nor did they apologize. But my granddaughter, received her food 1st, about 5 minutes later her mother was served. 10 minutes later I could tell they were talking about me not getting my food. And 7 minutes later they brought me my food. But my wife still wasn’t served. Keep in my they had a food runner bringing our food, not the waitress. I waved down the food runner asking her about my wife food. And she went told the waitress. 5 minutes later waitress came out and asked what was wrong. She informed us there was mess up on the order, and her burrito was setup to go. Which I have no clue how you would do that. I feel communication between the cook and the waitress is extremely lacking, what I don’t understand why the waitress does not check on...

Having lived in California for 25 years before returning to Tennessee, I was concerned about having a good source of true Mexican ingredients. Then I discovered La Lupita, a super clean Mexican market with complete butcher shop. Lots of good groceries that can't be found in grocery stores, especially spices and produce. Tasty food is prepared in the kitchen and there is a sit-down cafe. Try the sopes. The staff are very friendly and English is spoken. A clerk there gave me advice on selecting spices for a dish I was preparing. The owners also operate a store in...

Great food. Service, not so much.

Pros: Fantastic food, great grocery store. Authentic as you can find.

Cons: Service is awful. We came in after playing bocci ball in the sun for about 2 hrs and I was dying for a great big ice water. Literally after 20 minutes and asking FOUR times I finally got it. And I asked in Spanish. Many don't speak English. Then we had to stand in line for a put 15 minutes to pay. Lacked parking.

If you are willing to put up with poor service, the food is authentic and delicious. I'll return when I have...