This was our first time eating here. The service and food were excellent. We were there mid-afternoon and there were maybe only six tables occupied by customers and very well spaced out. The hostess led us to a booth right next to an occupied booth at first, and we asked if we could sit one more booth away. (All other seated tables were at least 6 tables away from each other.)Her manner immediately changed and without a word, smile or nod, the hostess picked up our menus and moved them one booth over and walked away. It was the difference of night and day, immediately. And her demeanor stayed like that. When we walked up to the cashier to pay, she was standing leaning against the counter and never moved out of the way, never said anything like âHow was everything?ââHave a nice dayâ or âThank you for coming .â She said nothing and her facial expression was not friendly. Except for this employee, which unfortunately is the first person to greet and seat patrons when they arrive, this is a great place to eat. Our waitress was a sweetheart. I ordered the special ham&cheese wrap with cup of soup, but wanted it on wheat bread instead, and it was no problem. Food came out quickly. Everything was perfect. Cheesecake topped with cherries and whipped cream was delicious and the iced tea was fresh brewed and tasted wonderful. I would go back again. Just have to psych myself up for Ms...
   Read moreI come here quite often with my family and friends and the food and atmosphere is always great. Been coming to the restaurant since about 2013 and have never really been disappointed until recently when I was there with my parents and other family/friends. We come often after Bible study meetings on Saturdays and more recently my mom ordered the 4 oz. chicken breast filet and what she received was definitely not 4 oz. judging by the size of itâit was very small/thin. We tried mentioning to our server about it and though she saw that she entered the right item in for the order, she would not offer to take it back to get a bigger piece. My father has been in the food service/culinary business for over 40 years and he knew it wasnât 4 oz. The right thing to do wouldâve been for our server to take it back without delay and getting the cook to give a larger-size. End of story. We shouldâve asked for the manager to speak to but if this happens again we will. Case in point: satisfy the customer and make it...
   Read moreGot to be one of the best experiences we had in recent times! When every place seems to be looking for the biggest buck they can make from you, this isn't the case at NHFR.. and speaking solely about the breakfast at New Holland Family Restaurant (didn't have other meals yet) NHFR has great food at a good price, coffee and tea is included on some items, maybe all the items i don't know, but the items we chose coffee came with it!! And how about pancakes instead of toast, who does that?! It's great, definitely will go back again and again... The staff is professional, went twice for breakfast and both times the waitresses have been top notch, I mean old school top notch professionals. A good waitress comes back to check on you a couple of minutes after they bring out your (Hot) food, just to make sure everything is ok and if you need anything, that's the top notch waitresses I'm talking about!! Oh and they know how to make an egg the way...
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