Burger King — Restaurant in East Los Angeles

I am deeply upset by management at this location. It's the littlest of things but it happened and it matters to me. Last night January 30th I went through the drive thru and ordered, I asked at the window before leaving the drive thru to make sure there's cheese in the rodeo burgers. She said yes. I trusted her word in that moment, as I was about to drive into the street I checked and saw no cheese. I went back into the drive thru and had a brief argument with her because she told me I had to pay for it but I did nothing wrong. I told them everything exactly how I wanted it. It felt as if she did not want to take responsibility for the mistake. I wanted to talk to the manager and she told me she is the manager. That inconvenience was so upsetting because it shows me that burger King will not care about inconveniencing the guest and only care for...

Since you guys didn’t pick up my call. Here’s my thought about this place. We had a coupon for the family meal. I added the new spider man burger to my order the lady asked me if I wanted cheese in theburger (extra$ for cheese)The burger alone is already 7.99 No where In the menu did it say it didn’t come with cheese. I asked for a plain cheese spider man burger. This burger was specifically for my son. Came home and guess what the spider man burger had everything on it. My bill was like 37$ I keep calling but no one is picking up she also never gave me my recipe. The coupon was 17.99 for the fam meal I added cheese to two whoopers.”, I added the spider man whooper with cheese and a Oreo milk shake. Please make sure to give out the right food. I payed about 10 dollars for the spider man burger that my son did not eat and it’s going...

DONT COME HERE. BAD CUSTOMER SERVICE. This morning I went to drive-thru to order food for my mom and I and the person who was working in the morning was super rude and laughed at what I was ordering. He even had the nerve to tell us after we ordered to “pull up” . This is unacceptable and he should not be treating customers in a horrible manner. His demeanor and behavior was extremely unprofessional. We will be reporting him with corporate. He should not be working if he is going to act ghetto. He even told me that I was “dogging” him when he was the one who was laughing and being super disrespectful to us. We immediately left drive thru because no customer deserves to be...