I never would have believed a bad word about this place until today.
I've been going to Smokey's for years. And I've always gotten the same thing, rare steak and eggs. And it has always been amazing. They've always cooked my steak perfectly, and treated me kindly. That's why I've always gone back, time and time again.
Today, my steak was overcooked for my liking, and overcooked compared to every other time I had ordered here. The first time ever. Not a big deal. But I mention it to the owner, so it doesn't happen again. And as someone who has worked in restaurants I feel it's important for the owners to know when something isn't up to their usual performance. I was polite. "Excuse me, I'm sorry, but..."
As soon as I said something, the owner scowled at me and began to argue that I was wrong about how my steak was cooked. I mentioned how long I've been eating there--always with the same meal--and never complained. And he continued to give me a very rude attitude and tell me that I was wrong. He offered to comp the steak, then to cook a new one. But the way he treated me throughout the whole ordeal was beyond rude and disrespectful.
I couldn't believe it. He had always been so kind and I had never given him a problem. I asked for my bill and a box, and he snapped at me about the steak he had started to remake. I reminded him that I asked for a box and my bill because I just didn't want to be there anymore.
He then tried to tell me that it was my fault the steak was overcooked because I ate my eggs and hashbrowns first, as if a steak continues to cook on a room temperature plate. I didn't argue the point, because he clearly wasn't going to listen to anything I had to say. I paid my bill, and tipped the waitress generously. Because, sadly, I will never go back here again after being treated so poorly over...
Ā Ā Ā Read moreHad some business to do in Moline over lunch, BBQ sounded good looked online and found this place with good reviews. Pulled up and it looked like it would fit the bill. Good advertising, BBQ posted right on the side of the restaurant⦠burnt ends, brisket ribs.. etc. Went inside sat down the service was good very friendly. It was Friday at noon. I ordered brisket.. they were out⦠asked about burnt ends.. they were outā¦. But werenāt busy. I had to settle for pulled pork, I ordered coleslaw and potato salad as my sides. The sides were very bland and tasted like grocery store over the counter style and they gave me only a few table spoons of each. The pork was tender but also very bland⦠the homemade bbq sauce was good but they were very sparing with it so it didnāt add much flavor⦠after paying for my plate, a drink and the $2 dbt card fee my pulled pork sandwich with a little coleslaw and potato salad was $32 ā¦. Absolutely not worth itā¦. Just came back from STL Louis last weekend were I had pappys smoke house thatās an award winning famous bbq place featured numerous times on the food network, the Steve Harvey show.. I paid $26 for a 2 meat platterā¦. Pulled pork, brisket, slaw, beans and a piece of cornbreadā¦. and a drink that was melt in your mouth goodā¦. $26 in St Louis⦠I couldnāt even finish⦠Maybe I was spoiled but $32ā¦. The BBQ is definitely...
Ā Ā Ā Read moreThe ribs are good & some of the breakfast items are so so. I know they keep saying that times are hard right now so they had to raise the prices but I've traveled to a lot of states & their home cooked cafe's are much cheaper. There were some in California including San Francisco & LA cheaper than this place & if you go down South like Tennessee, Georgia, South & North Carolina & even Florida the prices at their little cafe's are much cheaper. Las Vegas even had cheaper ones as wel & Chicago too but I think if the owner lowered his prices especially on the breakfast items & they have specials every now & then he'd have much more business. This is the Quad Cities we don't have a lot of millionaires or any billionaires who live here & I think if we did then maybe it'd be different but this is a blue collar place & family oriented most of us are not rich. I can see the ribs, pork & steak being a little pricey but the hamburgers, other sandwiches & breakfast items don't need to be like that. They still should offer a special every...
Ā Ā Ā Read more