If I could give zero stars I would. They stole over $110 from my fiancé after not delivering the correct food (it was a large order over $70). After placing an order it took about an hour and a half to be delivered. They brought the incorrect food, after calling they said they would bring the right food and proceeded to charge again. After my finance called and was told to come in person to get a refund he got screamed at by a lady in the back saying we tried to scam them and that she was going to call the police. Even the woman working the front register was telling the lady in the back to stop screaming at him for no reason and was begging that she just give us our refund. Awful customer service. The food was very low quality. Place is disgusting inside. DO NOT...
Read moreYou may think a one-star review is brash or unfair; surely there must have been some good in Golden House. No.
I ordered and picked up 50 minutes afterward. Both the girl behind the counter and the delivery guy were unsmiling and cold. Paid and left without a "have a nice day". (the nerve!) The General Tso's is dry and slightly spicy, and comes with no broccoli. The egg roll was average. Finally, the cost did them in: $1.75 for an additional eggroll (1 total) and the combo plates come with white rice by default, with a charge for pork-fried.
The only thing especially good about this place is referring to it as Golden Shower, which is close to what you'll get as far as...
Read moreOrdered at 7:18 tonight. Told it would take 45 minutes. Waited until 8:30 called and told that they were around the corner. Waited 15 minutes and called again. Received apology and told manager would be alerted and they would be there soon. Asked if I should just cancel told no driver will be right there. Called again and told them I wanted to cancel and get refund. Then told it was delivered about an hour go and it was outside. Went out in rain to check nothing. Then put on with manager who checked again told delivered. I then ask for the sign receipt. Goi g to see said receipt tomorrow. Will be filing fraud charges. tomorrow after they show me copy of...
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