I went to Wawa at 2am this morning, expressly to get coffee from the espresso machine. Unfortunately, Wawa is not what it once was. Even as I walked blithely towards my cherished Mocha (extra wake up!), I could sense that something was off. I quickly selected my preferred 16 oz cup and turned to fill it with delicious beverages that would prolong my fall towards unconsciousness. All was not as it seemed. I hit the red button, waited for the glorious smell of espresso to fill my nostrils...and nothing happened. I hit the button again, mashed it harder, as my concern mounted and the emptiness that filled my cup expanded- sloshed out of the cup and into the whole Wawa, filling it up with silence and pain and longing that would not be quenched. This, I realized, is what unrequited love must feel like. All my passion, my desire, focused on a goal that could not be obtained. As despair began to wash over me, a Wawa employee, Joe, sailed by and happened to ask "Did you need hot water?" I looked at him sorrowfully, wondering why any sane person would go to a coffee machine to get water. "I need Mocha, extra wake up!" I wailed as my inner anguish spilled forth. Joe laughed sardonically "I'm cleaning the machine now. It's not working." And with those cruel words, Joe dashed my hopes and disappeared to reshelve candy. I looked around, hoping against hope that somehow, some way, I would wake up from this nightmare. Alas, despite the bright fluorescent lights that filled my once beloved home, darkness settled over the place I had once loved. The gaudy mask torn away, I saw Wawa for what it was, not a respite for weary travelers diligently searching for shelter from the 2am paper grind, but a cruel facsimile. A mirage and nothing more. No coffee oasis, but the cruel sands of regret and misplaced hope filling my lungs and choking my sorrowed gasps. I came to Wawa looking for a liquid companion to keep me warm during the long, cold hours before my paper deadline. I left disillusioned, my soul shattered, my heart torn asunder by the brutal winds of fate. 2/5 stars because when I called them ten minutes later, they stated that the machine would be working again "in a...
Read moreThe night shift has absolutely no work ethic, and can give a s@&t on how they prepare the food, or respect any special orders requested. They seem like they don’t want to be there, thus venting there actions into the customers food. I literally was so pi$&ed off, for a simple request of double toasted, and get into ramapo ny, discovering that it wasn’t when the manager said it was, tossing the sandwich out the window for wildlife to ingest. 3:00am 3/9/2021 hopefully you can remember and have a good ole chuckle, while you chuckle, chuckle at you’re job because your most likely there...
Read more2nd day and 2nd time letting someone behind the register know that the coke needs to be filled and today the lemonade so it can be addressed, 2nd time the answer I received was "oh". That's not the answer that should have been. I've worked in customer service fo almost 30 years and if that was the answer I gave I would be fired. I came to this wawa due to closer to home, but from now on I will be driving to the one on 248. There were 2 girls behind the counter tonight and I believe the shift manager was the one who checked me out. She lacks management skills to...
Read more