Dot & Dough — Restaurant in Eastvale

On March 15, 2025, around 5:30 PM, I went to the store with my kids to get them a drink or some donuts. We were the only customers there. Since there were no fresh donuts left, we ordered a mango tea, then sat down to wait. A young lady working there took our order, but instead of making our drink, she started taking orders from other people who walked in after us. She filled their orders first—handing them a box of donuts and even making two drinks for them—while I sat there waiting. Fifteen minutes passed, and we still didn’t have our single drink. Then she started taking orders from more people! I got up, went to the counter, and asked where our drink was. Her response? "I’ve been too busy." No apology—just that, and I couldn’t believe it. Stunned by her attitude, I asked her to cancel my order and give me a refund. Her next response was even wilder: "I need to call my boss and wait for him to cancel the order." I said, "Okay, go ahead and call him." She disappeared to the back. Five more minutes of waiting later, she came out and said, "My boss needs to call me back." I asked how long I’d have to wait, and she shrugged, "I don’t know." At that point, I told her to just make my order instead. She finally started preparing it, and then her boss called. She told him, "The customer changed his mind, they’ll take their order. I’m sorry to bother you—it was nothing, I’m sorry." She started my drink. She was so easy to say sorry to her boss. I thought she did not know how to say sorry.

Here’s the climax of the story: she made two drinks, practically threw them on the table, and said, "Here are your drinks," before running off to the back. She didn’t even explain what they were! I’d ordered one mango tea, and now I had two random drinks. I tasted them—both were awful, with no flavor or sweetener, and they weren’t even what I ordered. She was quick to apologize to her boss but couldn’t admit she messed up or say sorry to me, the customer. It was an unforgettable experience. I’ve never written a review before, but this was too ridiculous not to share. The boss clearly doesn’t care about the business, leaving an untrained young woman alone to handle everything on a Saturday afternoon, ruining customers days. This kind of store...

Happy New Year!!! Dropped by at 11:20 AM. They weren't open till 12 (today only) Normally they open at 7. Came back at 12. First time here so decided to order 1 each of the Mochi doughnuts and a vanilla, matcha, mango, taro, & Belgium filled doughnuts. I bought sprouts sandwiches for lunch ( they are in the same shopping complex) but my daughter and I couldn't help ourselves and had doughnuts for lunch!!! I know. I know. Starting the year off on an excellent note. :-)

I liked them all. My favorite was the plain, strawberry, cinnamon, double chocolate (be prepared to get chocolate all over your fingers--good times :-)), crispy cereal, and Oreo chocolate. On the filled doughnuts I liked them all.

We didn't eat all the doughnuts, just sampled each by pulling a little ball off of each to see if we liked it and cut the filled in 4s ,(also messy, but you gotta start the new year off right :-)). I love their slogan...

If you are in the search for the best snack/cheat meal/dessert, you must stop by Dot & Dough in Eastvale.

They offer the infamous mochi donuts, filled mochi donut puff and regular donut puff.

For the mochi donuts, they offer a large variety of flavors (chocolate, churro, oreo, matcha, taro, etc). My go-to is the taro.

The filled donut puff (regular or mochi) are a bit bigger than the traditional donut hole and they offer a variety of filling. My go-to is the matcha and my husband is obsessed with the mango milkshake.

We liked that these donuts are so fresh and maintain the freshness for a few hours (we have been to other mochi donut places where you have to eat them right away, otherwise they will get hard).

Love the attention to detail in this establishment. The seating area is always clean, the staff is very attentive and efficient and the...