China Wok — Restaurant in Eau Claire

Not sure how this place has such high reviews. I am always looking for a good Chinese food restaurant, let me just say this isn’t it.

So first and foremost, I should of known better, just by the photos alone that the fried rice was not going to be that good. It was honestly one of the blandest “fried rices” I’ve ever eaten. Even two packs of soy sauce could not give it a decent flavor. Lol. Sorry not sorry.

The rice was bland, the veggies where so obviously frozen veggies (no care or love put into this food at all). And the veggies were frozen veggies, so much so to the point that there were carrot pieces that were still cold and peas that were crunchy. Not ok.

Second, the Gen Tso’s chicken I got. Flavor of the sauce was fine, honestly good. So I know this is probably for time sake, but when I made my order there in person, I saw the lady just grab some already cooked chicken and just throw it back into the hot oil to get that heat and crisp back… but still… that was a bit like… damn… my chicken been sitting there all day and just gonna reheat it (it was 8pm at this time).

Sigh… sorry. I just wanna give people a fair idea of what to expect. If you are really craving Chinese… maybe just avoid their fried rice.

Lastly, this is not on them, just a personal thing, this is not an establishment that will let you swap or add things to your combo meal. Eg; swap egg roll for soup or substitute regular fried rice for house fried rice. I asked for either of these options and was point to the menu to buy each of them separately. I asked to be sure and she said yeah, only separate.

Ok that’s all I got. Hope if those who do decide on this place, have a better...

OK first of all we got this delivered and let me tell you it was quick and friendly and great until we opened up the food we ordered General Tso chicken, beef fried rice, chicken chow mein all of it was old and gross and got us sick!!!!! The only thing I can tell you that was amazing was the crab Rangoon there like deep-fried cream cheese awesomeness. So I figure OK I’m gonna go up been to the restaurant and ask for a refund for part of my food because we weren’t satisfied. The younger lady told me they do not do refunds and she continued to have a negative attitude and. I told her I need to go buy food for my kids because they won’t eat it she said we do not offer refunds pier the food wasn’t even touched it smelled bad we weren’t going to eat it. I did tesr some of the chicken chow mein and I haven’t stopped using the bathroom. I guess your best bet is to get anything deep-fried there. The mom came out and was trying to rationalize with the daughter I could tell she was being sincere but the daughter had no patience for me. I recommend trying a different place and she told me that I couldn’t go next-door and return a sub I said oh yes I could if I wasn’t happy with it and had only taken one or two bites out of it I probably could they probably definitely would give me a full refund. She believes this country should not offer refunds on food. I believe the opposite and will not be returning just wanted to share my dinner experience with you...

I have ordered from China Wok multiple times since moving near the area and each time I have been very pleased!

-When ordering pick-up or delivery over the phone, the process was short and sweet and I was given an accurate time frame as to when my order would be ready.

-The delivery driver got to my house in good time and was able to find my address even though I live in an area that is often confusing for people who don't frequent it.

-Prices are fair and portions are very generous. I've ordered multiple chicken dishes that have all been delicious, the crag rangoon is good, the rice is soft and sticky just the way it should be, and the lo mein is very good as well. If I had any complaint about the food, it would be a lot of the entrees you get come with some portion of vegetables, but usually it is not much. An entree of chicken has typically come with less than 8 pieces of broccoli for me, for example. So if you like veggies with your entrees, you may want to order extra on the side.

-Service has always been good and fast when I've gone to pick the order up. There is not much room to eat inside of the restaurant, but there are a handful of tables and chairs if you wish to dine in.

One of my favorite Chinese places in Eau...