Dairy Queen Grill & Chill — Restaurant in Eau Claire

5 of us went to Dairy Queen this past Friday evening. We are in the area for a local event and live out of state. We arrived at 8:55 and went inside to order. There was a group of young girls and also a door dasher waiting for their order when we arrived. As we're waiting to order, the two staff members making orders, older female and a young male were swearing and complaining of customers coming inside because they lobby closed at 9pm. The place was an absolute mess. There was crumbs from previous orders all off the place. The mixers were full of cookie crumbs at the bottom and on the mixer it self. Along with the floor covered with crumbs and food! I have never seen an Dairy Queen this dirty before. We finally were able to order and once again the younger male started getting really upset because customers were coming inside to order. They had the main door open, but the side doors locked. The older female was literally wiping her hands on her jeans and touching her hair AS SHES MAKING THE ICE CREAM! I didn't see anyone wash their hands ONCE between orders or taking orders. The place is absolutely filthy and clearly the young man didn't want to do his job because he had too...

PREJUDICE YOUNG GIRL today was my first time coming here I live in Milwaukee and the cashier was a young girl with brown hair. Very rude took my order. Made me wait 15 minutes. I’m a Type 1 Diabetic had a diabetic attack. Almost a seizure in there showed her my insulin pump going down asked her when will my order be ready after 15 minutes she took four people in front of me and told me I didn’t know then I asked her to go in the back and ask them how long it will be. I have a 4 Hour Dr. home and she still says I don’t know and then I just spoke to the main manager this morning and she is dealing with the situation. The girl is very young 14 years old. She apologized to me the manager and said she will definitely be speaking to this young girl and dealing with it very polite manager lady named Shelley. Thank you, Shelly for understanding my situation and thank you for dealing with this. This should not...

Probably won’t be back, went in there the other day for a blizzard with my wife around 7pm. We got our blizzards went home, and they tasted horrible, very strange flavor for an Oreo and cookie dough blizzard. I’d question the potential of cleanliness there. Ended up throwing them away and I called them the following day to be pushed off for the general manager on the Sunday. Well I missed the time to call, called in Tuesday, and the manager tells me to come in. Believe her name was Milia, there was another lady there as well. I come in and they kind of have this odd demeanor, horrible customer service, and disregard. They then tell me they wouldn’t remake it and it’s something they mail coupons out for. Then why did you tell me to come in? Whole situation was a bamboozle, I won’t fret, DQ has to drop BOGO coupons for people to come in and experience crap atmosphere...