Little Caesars Pizza — Restaurant in Edmond

One of thee worst experiences I have EVER had ordering and picking up fast-food. Ordered a thin-crust pizza with crazy bread at around 5:15pm, gave them my name, annunciated it, and spelled our order name. Got there at 5:35pm to pick up, told me my name and order were not in the system and to pull up out front and they would bring it out. Sat in ungodly heat with the A/C and car running until 6:05 pm and finally walked in to get the pizza (we were sitting in the very front of the storefront with a handicapped sticker on the mirror). After staring at the drive-thru person who told us our order wasn't in the system for the last 30-plus minutes she asks us our name for the order and what car we were driving that she had been looking at us through clear glass windows for the last half-our. She gave a very passive-voiced apology when it all was done. In fairness she didn't take the order, it was a male worker who I assume had the same shift. Still asking us the car after we sat there 30 minutes, after arrriving 20 minutes after taking the order. Why did I "call ahead" for pick-up to sit 30-plus minutes outside, to then go inside after they told mee they'd bring it out?? Hey I try very hard to treat food service workers with the respect they DESERVE. But ordering a pizza for pick-up and waiting 30 minutes in the hot sun AFTER giving them 20 minutes to have the pizza ready before we even arrived. Getting a pizza shouldn't feel like having wisdom teeth removed. If Google allowed ZERO stars they'd get it. This is the LAST time we will eat Little Caesars. It not worth it for one hour of hell for a mediocre pizza. I'm not dropping the "F-bombs" I feel like dropping right now, just never giving Caesars one red...

We have ordered from this Little Ceasers for the past few years. We ordered online today to pick-up at the Kiosk. The lobby was full of people and we (me, my wife, and our son) were parked out front waiting for our pizza to hit the self serve Kiosk. It gets put into the kiosk and then they lock the front door and Make everyone go around the building to drive through. People come to the door and the employees just shake their heads and make the “go around” gesture to people. While this is happening employees are bringing people’s pizzas out to their cars I stop one employee to ask if I could get my order that’s already placed and waiting in the self serve kiosk. He said “no you have to go around”. Waited 30 minutes in line while our pizza sat on a warmer but they kept bringing other people’s orders out after they said they couldn’t bring the already paid for order out. Guess Mazio’s just got a...

For the past few years, every visit has been worse than the last. So I ordered a hot n ready classic, bread sticks, and sauce. I'll start off by saying the bread sticks were actually delicious because it was made fresh. But the pizza....it wasn't hot and it looked like it was ready 3 days ago. I opened it up and it looked like an oversized scab. So I reluctantly bit into a slice and it actually crunched. I'm fairly certain a half way decent pizza isn't supposed to do that. And somehow the cheese was harder than the crust! How did you manage that?!!!! So I decided to at least try a bite of a sausage. Instead it tastes like a piece of hamburger you bought at Dollar Tree. What's sad about all this is.....I remember when your guys pizza was actually good. What happened? Did management just stop caring? I think you guys need to go back...