So sad that the effects of the pandemic are still present. First they stopped doing a lot of things due to health concerns. Then greed stepped in and altered or way of life as once known. When purchasing a soft drink from a fast food restaurant the biggest expense incurred by the restaurant is the cost of the cup and lid. The water, syrup, carbonation is pennies. At near $3 for a large drink and now you've made it permanent that refills are not available is a shame. You're near a school and perhaps the students destroyed the refills. Prior to the pandemic a vehicle crashed into your building and with those repairs you decided to eliminate the drink station. Understood! But as a single man who comes in on average 2 times a week and each visit my meal is $16.50 today is extremely hot outside and I wanted to take my drink with me. Having never asked for a refill until today I learned that you pushed your greed another inch. I love the Wienerschnitzel menu and have for 50 years. But as of right now I will never return to this location. I'll wait until I go to San Diego or palm springs to enjoy...
Read moreWe always come to this place but today was one of the worst times. I ordered but the drive thru lady gave us a whole different order than what it was. We corrected her and said this is not what we ordered and she went ahead and was going back and forth at the window that it was our fault. Drive thru ladys name is Julia. And just to let you know customer is always right. At least thats what training always says unless it’s different in this place. Doesnt look right to blame the customer for not hearing the order correctly. And going back and forth with the customer at the window. Dont forget we (customers) make your paycheck. Remember that next time you want to be going back and forth with a customer. A little but of refreshing training can be useful. I as former manager of a place wouldnt tolerate this from...
Read moreI only enjoy a couple things at hamburger stand which is the food and ice cream but recently I have chosen to stop going and not spend my money at such a terrible environment i have realized that theirs always new employees working not much of the employees stay at the job for a long time and in my opinion i feel like it’s because of the rude management there I have heard Vicky the main manager yell at her employees and speak to them in a disrespectful manner that is not how managers are supposed to treat the employees something has to be done. When I would go to hamburger Stand I noticed the employees would have sad faces when employees do not feel comfortable at their job than business also fails because customers are not satisfied with the customer’s service I hope something gets done and it...
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