Rosa’s Plane Food Inc. — Restaurant in Calexico

Horrible the worst customer service ever. The waitress (daughters owner) was rude and not friendly at all. She seemed to be mad all the time. The music was so loud we could not even hear her sprak amd when asked if it was possble to lower it a bit, she said she has already ask the music guy three times. And people had already asked and she could not do anything about it. Its not the guest fault she doesnt know how to control her emotions. I understand we were a party of more than 10, but come on to be mad about your guest asking for lettuce. Food was ok but not the best. I had never experience having to pay 7 dlls for chips and salsa at a Mexican restaurant. The beans seemed to be heated at a microwave. The tortillas were cold and when folding them they would break. The enchilada plate only has two enchiladas. With a small portion of rice and the microwaved beans. The shrimp cocktail had more cucumber than anything. We felt awkward and didnt want to say anything as we did not wanted to upset her more. She even admitted that she didnt have enough employees (its not the...

The worst place I've ever been , if I could I would give them zero star , the first and the last time I ever go there. When we got there the place sure didn't smell like someone was cooking, it's during the winter and the place was cold, the service is bad, my husband ordered a soft drink and it was so bad served on a paper cup, the bathroom didn't have a lock, we didn't even tried the food because the 30 minutes we were there no one took the order so we didn't tried any of the food, we decided to walk out and I did let the girl know that they should close the place down,what they display is either cooked at someone's else's home to lure people in, but it's not true, people who write the review in favor are probably related to the owner! The worst place I've ever been to. Wow! I've been reading the response of the owner , placing the responsibility on the guests that have had bad experience instead of showing remorse , she turns against the guests! I hope they close it down! One more thing you do not have a chef you've got a cook!! Please learn the...

Some of the reviews for Rosa’s are pretty comical or make me worry more about some of the reviewers than the restaurant. Rosa’s was a local treasure back when it was only the Calexico location and am grateful that El Centro gets to enjoy some delicious Mexican food you’ll only find in the valley.

Yes, the service isn’t on par with a large chain restaurant but this isn’t that type of place. It’s local, family run, and authentic. If you aren’t coming for those reasons, that might be the first issue. It’s family run and owned, which means staff can be limited. Race has NEVER been a factor in their service and indicating such is shameful.

In terms of pricing, this isn’t Taco Bell or drive thru Mexican food in terms of quality or the portions. You get what you pay for and quality and quantity is part of the premium cost.

Grab some carnitas or chipotle quesadillas and enjoy some great Mexican food when you have time to relax and wait, experiencing their food...