Don Roberto Jewelers — Local services in El Centro

Stopped by to have my brand new Diesel DZ7484 watch adjusted (this location advertises watch repair). I entered, requested the repair, the employee looked at my watch, smirked, and said "I'm sorry, we only work on name brand watches like Bulova and Citizen." I was shocked, I responded, "Seriously?" He said "Yes, sorry, we can't help you." I left and drove to another nearby jeweler and they adjusted my watch in less than five minutes. Don Roberto's lost a customer for simply wanting to be an elitist establishment for no apparent reason. Embarrassing and...

Big thank you to Jorge, Karen, and Stephanie for helping me choose the perfect engagement ring. They were very professional and knowledgable! They gave insight from their experience as well as guidance on how to ask and decorate. Fiancee loved the ring and they were super friendly when we went back to get it sized. Overall great place and...

They staff knows their product and their customers. I get treated with utmost respect everytime I am in the store or if I am seen by a staff member outside the store, they still recgnize me as one of...