Letty's Casita — Restaurant in El Centro

Sometimes, it feels like the person on the phone doesn't care honestly about what it it is that you are inquiring to eat. Especially, if you live in the same block as their business is on, just on the other side of the street. It becomes furthermore embarrassing, when you take into account that around every 2 weeks, for about 3yrs ordering the same thing each time, (with minor changes), just to receive the order with no resemblance of the food I had previously ordered. But on a high note: their have a bomb ground beef burrito/taco that is worth the complaining, traveling back and forth, again and agoin. 3.5 stats if it were possible. No more than that because, it seems, when I walk in, I'm being mean mugged by everyone in the place, either awaiting they're order, or is awaiting to order. Even the workers, when they see me, they appear to be mean mugging as well.

But,...I digress, let's return to that...

Some of these reviews I see on here are about the food going downhill or being just ok are ridiculous. We literally have been going here for almost 5 years as a stop on the way to AZ and I can honestly say I’ve never had a bad experience. We have had the ceviche, California burritos, tacos al pastor and menudo and they we all cooked to perfection and the portions were phenomenal. They have a superb homemade salsa and their iced tea is one of the most refreshing I’ve ever had. It’s a lime as opposed to lemon tea and great after a long road trip. The meat used in their burritos doesn’t have a ton of gristle and the ceviche is fresh. Don’t know what else you can ask for. I have hit this place on the way to AZ and then on the way back to CA, it’s...

I've had Letty's in the past for their $6.50 Friday carne asada burrito special, and the service was great in the past. This last time I went, the service was lacking; it took the servers a while to notice us and give us menus. It took at least 20 mins for them to give us waters, and I had to be the one to go up and ask for cups of water. We ordered, and while the food came out in a decent amount of time, I asked for a side of sour cream that took the server a long time to give to me. By the time I got it, my family was already done with their food, my burrito was cold, and never once did the servers come to check on us to see if we needed anything else. I love this place, but I was frustrated and disappointed by this...