I've ordered from this place many times over the past few years, but yesterday I received a Philly cheese steak pizza (a pizza I've ordered before so I know what I was expecting) that was incredibly disgusting, I wouldn't feed it to my dogs. Now mistakes happen so I called in and politely asked for a refund on the ONE pizza out of the order, offering to bring it in to prove that it was inedible, and the manager proceeded to give me an attitude about it, saying that she couldn't give me a refund simply because I didn't like the pizza. The meat on the pizza was objectively disgusting, undercooked, and not remotely resembling anything you'd get in even the cheapest of Philly steak sandwiches. The rudeness of the manager put me on tilt so I hung up and am pursuing a charge back. Long story short, go few spend a few more bucks elsewhere and get better food and service, you'll be doing yourself a favor and saving yourself a headache. Or even just go to...
Read moreI placed an order at 7:35 pm and got conformation that it would be delivered between 8:30-8:45. I called at 9:30 to see what the status of my order was as it hadn't been delivered yet and the girl on the phone said "well we don't have the order here so it should be on its way." So I called again at 9:50 since I still hadn't gotten my order the girl on the phone claimed her name was Sophia and that she was the manager, i doubt any of that information is even true. I explained to her what had happened and she was only concerned that they were closing soon and seem to not care about me never receiving my order. When I asked for a refund she was like "are you sure we can give you store credit and deliver it an other time." I asked for my refund so I better get a refund, if I wanted it delivered an other day I'd order an other day, so unprofessional and ill never order from this location again. I wish I could...
Read moreWorst. Service. Ever. Everyone i spoke to was rude. I waited an hour and a half. They gave me a price of $12.98 for an xl and said 30-45 minutes. When i called back i was told by employees that my order was never put in and they had no idea what order i referred to. When i spoke to a manager he suddenly knew exactly what order i meant and said the call dropped before i even recieved a total or wait time. Then he spoke to me as if i was wrong and hung up. Proceeded by being ignored everytime i called the store. This isnt the first time ive had REALLY bad service here. Id give no stars if possible. I suggest a new team and a new system. Also everytime i call it sounds like a party in there. Everyone yelling and laughing and cussing. You should start...
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