I just moved from Chicago to Elgin, I just bought a house here. Every morning M-F I look for a DD and drink a cup of coffee while I read for 30 minutes, is a habit that I have in Chicago. I came for first time at this Dunkin, and a lady worker come to me while she was cleaning the tables and said : "Excuse me, time to go, there is only 30 minutes allowed to be here " I just smile at her; but that was very rude, you don't treat people like that unless they are doing something wrong. Great service is a important key factor when growing your business. (I am a business owner). She just kick out a very good costumer which expend around 90.00 dls a month in Dunkin Donuts. I will better look for another dunkin, I hope this is not in every dunkin at Elgin. You never see something like...
Read morePlaced an order today thru door dash. They didn't have the cake that i ordered, so they gave me a few other options. So I did choose another cake. Til they make me place another door dash order and pay $6 more +$12 door dash fees. A total of extra $18 for their fault. I waited over an hour, went thru 2 door dashers for their stupidity. This place is more trash than ever. NEED MORE PROFESSIONAL TRAINING before giving them a job. Can't just hire anyone...
Read moreI came in around midnight tonight for my occasional late night snacking and the guy who rang me up and handled my food was super chill sweet and thoughtful please...
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