30 Burgers — Restaurant in Elizabeth

This location is new. I love that they have comfortable seating so you can stay and eat inside. Its brightly lit up, pleanty of parking since its a shared lot. I usually go to the Linden location. I live in Elizabeth and decided to drop in to give it a try. Unfortunately they have some work to do. My family of 4 walked in, stood at the counter/register for 4 minutes before a staff member recognized us so we could give our order. And no, it was not busy. The staff could benefit on receiving some customer service training. First impressions are important. Initial interaction, there was barely any conversation. No hello, what would you like to order? ... Also when it comes to how long they take to fill an order and learn to better communicate with customers who are waiting. I ordered 4 large milk shakes. The board for pricing shows $ 7.00. However I was charged $7.49 for each. It took 32 minutes for the young lady to fill the order and make the shakes. In the meantime other people ordered after us and were getting shakes and food before us while we sat patiently waiting. I was pleased that the quality of the milkshakes matched up with the Linden location. But was disappointed in the amount of time it took to prepare them and the lack of communication. I can only imagine how long it would have taken if we had ordered food. I will wait a good 4 months to give this location another try. Hopefully with time and experience they will get better at...

Not sure what’s going on at this location but this is the second time I have gotten old cold fries. The first time I called and came back this time I couldn’t because I would lose my parking space. It took 30 minutes to get a bbq chicken burger and these old cold fries. I guess it is because I asked where my food was since I was told 10 minutes but it took 30. Mind you 4 men came in about 6 minutes after me and ordered food individually. It took 15 minutes in and out, they got their food and a smile meanwhile my answer for asking about my food was well you ordered chicken. Since when does a bbq chicken burger and old cold fries take 30 minutes? Needless to say I did not eat the fries they tasted burnt and I will not be returning to this location. I will go back to the linden location even though it’s a longer drive because the food and service is better. So disappointed!!!!!! I really had high hopes for this...

Second time trying this burger joint and I'm so happy I stopped in. Definitely a local favorite. They have a large variety of burger options, beef, chicken, vegetarian. We have tried the fried chicken, classic burger, and the teriyaki burgers. All very good. I like how the food is fresh and the buns are good quality and actually taste good, unlike many other burger locations that skimp on bun quality. They also have great fries. We ordered the classic French fries, but they do have a lot of seasoned options which I would like to try in the future. They also have milkshakes that I will try as well. Definitely a good spot to try for lunch or dinner. The staff are...