Elly's Brunch & Cafe (Elk Grove) — Restaurant in Elk Grove Township

This place of Elly’s Pancake House is highly recommend! Especially to all those people looking for such a great spot to grab some quality and awesome breakfast and brunch food. They have pancakes, breads, sandwiches, etc. The food here is really great, they have so big portions, their servings is so creative, and all of their food are made to order and always fresh. This place is very clean, nice, huge, and bright. The whole place has an awesome vibe and great atmosphere. Very welcoming and relaxing place for breakfast and brunch. The staff here is very friendly, attentive, informative, and decent. They properly talk to all of their customers, they all know how to treat all of their customers so well, and they are very knowledgeable. You will enjoy the whole place and their service. Their seats are comfortable and so many spots to enjoy your food. If you are looking for healthy selection of food this place is the best spot to visit here in this area Elk Grove. They have so huge variety of breakfast and brunch food. They have selection for people with sweet tooth, vegetarians, and others. Perfect place to go before going to work, treat someone, and others. Very convenient. Thank you Elly’s Pancake House! Your place is a gem! Thank you! Keep up the...

Worst breakfast place to go to in area. Worst service, attitude! We were a party of 14 and had called ahead 2 days prior to make sure they would accommodate a large party. They took our name and said they would have a table ready. When we arrived the manager looked at me like I was insane and said no we do not take reservations but I can seat you in 10-15min. After 30 min we were finally seated - it took another 30 to take our order. Please note the restaurant was no where to being half full at this point. As our food was being served things were missing and sides were given to us as full breakfast plates. We informed server he said sorry I will bring what’s left… nothing ever came. When the check came it had items on there that we never received, as well as being charged for the server’s mistakes. After all this when we gave our credit card to pay they wanted to charge us 3% surcharge on a bill of 14ppl. My father In conversation asked, “you guys charge the 3% on a large check too.” The cashier’s response was rude and uncalled for! She started saying well that’s what the sign is here for you - you should read it before coming in…etc” FIND ANOTHER RESTAURANT TO GO TO! The manager did not even apologize for his cashier nor...

I went to Elly's pancake House, Elk Grove village, today (Thursday) for the first time. Right away I noticed a strong smell which wasn't food related, perhaps some chemicals used for cleaning. The place was large and there were only 4-5 tables occupied - out of 30 or more. The waiter, young man, was very nice, professional and attentive. We've ordered, and about 6-8 min later we've received our food. I was nicely suppressed that the food arrived so fast. However, after couple of bites, I've realized that my hashbrowns, were undercooked, the English muffins were old and overdried, and I've got (1) piece of ham that was placed on (2) English muffins uncut (should have been 1 piece per English muffin). When I complained about hasbrowns, ham and toast I was offered a cup of fruit or another hashbrowns serving which I declined. By that time, I lost my appetite and I barely touch my food because the quality of the ingredients and their freshness was questionable. I've asked for the manager, explained the situation and asked for the hasbrowns to be removed from the check. In the end the manager decided to waive the check entirely. The pancakes, my friend had there, were very tasty - fluffy, large, and...