Little Caesars Pizza — Restaurant in Elmira Township

If the the service dog issue is a scam, YOU need to post links to the "full video", not simply demand that others "do their homework." And regardless of whether it's a scam or not, management should not be using that kind of language on anyone; if the scenario is as you claim, he should have calmly denied service and phoned the police to remove them as trespassers, NOT gone on a swear-filled tirade.

And lastly - you've used the pronouns "she/her" in relation to the location's manager. Clearly the person in the video has a masculine voice. Was this, in fact, the manager? Or the acting manager of the day? Whoever it was, you've done nothing to properly address complaints, in fact refusing to address them at all.

edit: I see that you've replied and you STILL haven't addressed the foul and abusive language used by the presumptive manager. No doubt the belief that charges are pending comforts you, but your job is to curb bad behavior on the part of your staff REGARDLESS of how customers (or...

they deny service dogs entry. The ADA states that people who have disabilities to be accompanied by a trained service animal in all public places. The ladies in the video clearly stated that they were trying to talk to their manager to solve things out but instead the manager starts cussing them out. Little Caesars I know you delete these reviews to make your rating go higher. Don’t people should know the truth behind this. They said it was a scam when it wasn’t. How does Little Caesars know if a service dog is a real or fake? They can only ask two questions which if their dog is a service animal and what is their purpose of the service dog. I watched the whole entire video and I think it was Little Caesars fault. You should train your employees better and how to follow the law. This is discrimination to all of the people with disabilities. I hope your business fails...

Apparently a lady and her service dog was denied access, the owner left a reply to one of these reviews saying it was fake and they had surveillance video proving it. I don’t know about you but if I had proof it was a sham I’d post the video online and post the link on every bad review, to get my side of the story out there. Seems fishy to me but who knows nowadays, again if this was my business and my livelihood I wouldn’t sit back and let it happen I’d prove my side of the story. If it’s true shame on them, if not true then prove it, put a link up to the video. Looking at other owner responses they say look up Hamlin county public opinion newspaper, I typed Hamlin county public opinion sd fake service dog on google and not one story of...