Hy-Vee Pharmacy — Local services in Sheridan Township

The drive through is absolutely horrible. There’s no reason why it should take 20 minutes a car. If mine isn’t ready they always make me go around the loop, but then the next car can take so long. Also it takes forever to get a prescription ready to be filled. I left the clinic and checked in after I did my shopping and was still told it would be an addition 15-20 minutes. There is no reason for this. I suggest finding elsewhere if can, as you may be waiting for hours waiting for your...

I had picked up a prescription the other day and was not pleased with the customer service at all. Not towards me directly, but to this older lady that was waiting for her prescription. She had asked the worker a question and the worker had talked back to her in a very negative tone and attitude and told her “I’m a little busy right now” when she asked about her other item. No matter how busy you are,...

Never have enough on hand, several months we’ve been given partials, just enough to get by, then when we try to get the remainder after the 5 days or whatever they gave us, we are told that we can’t refill again because it hasn’t been long enough since the last refill, even after we explain that they only gave us a few days worth. I can understand sometimes running low on stock but it’s...