Baskin-Robbins — Restaurant in Elmwood Park

Came it the place was empty ordered icream . While we were ordering 7 people walked in and we were made to stand at the end of the line to pay. After waiting almost 25 minutes online the guy in front of us who didnt even order yet had to leave. Then the person who was ordering coffee i have ordered myself many times said he couldnt make the coffee becuse it "couldn't be done" ......we waited another 5 minutes to pay . We finished our ice cream already and the one to-go was melted NEVER AGAIN. No apologie just smiling telling me how much it would be...i didnt want to wait anyonger so said i will pay for everything . He only chared for my stuff then was looking at me like why arent you leaving...I SAID CHARGE EVERYTHING!!!! . THE INCOMPETENCE IS UNMATCHED!!!! Come here if you want to wait forever...

Recently renovated and quick with mobile orders. That's really the only reason this isn't a one star. A cashier was more interested in counting his tips than serving us. After waiting for a while for him to come to the register, he then stated there were no banana splits which we were requesting and walked away without even giving us the opportunity to request something else....

They took care of customers that came in after us, who actually wanted something that would have to be cooked, when we were waiting for ice cream. Then when we ordered, the kid didn't even know how to fill an ice cream cone, but instead gingerly rests a round scoop on an empty cone. So of course it nearly fell off. Perhaps...