Dunkin' — Restaurant in Elmwood Park

It's too much of depressed area, the workers don't care about service and they don't care if they're really really busy they just have a conversation, I ordered a Iced Latte with Espresso and Ice Caramel Coffee the Latte had no espresso just tasted like milk and believe or not the Iced Caramel Coffee was more stronger than it and they used a pinch of espresso it was in a little bag who knows how long it was for there, they asked if I wanted more espresso but I had to pay and they said to me in a ruthless way and looked at me if I was high. Very Dissatisfied, and...

I been going to this DD for years I usually grab my coffee and leave, this morning I decided to use the restroom before I get my coffee , as I was walking in a young fella approached me to tell me that the rest room is for costumers only . I replied back I’m a customer I’m not sure if he’s the manager or the owner, but I would like to give him a little advice and say even if someone walks in just to use the restroom let them , if they don’t spend any money at your place then, they will come...

I asked for a drink that is cold but no ice they said that could not be done, I said no problem I’ll pay extra for it just give me the drink with no ice I only want it cold, they said that they couldn’t because the owner did not let them do such a thing, it is ridiculous that such a simple request could not be accommodate for the customer. So I wanted to return the ice drink and she said she can’t accept returns since I had already paid for it, so I had to pay for a hot drink instead....