Casey's — Restaurant in Emporia

The young man and short chubby lady that worked at pizza counter were rude. I waited to order and watched a young man making a pizza and not acknowledge me. I left to use restroom and my husband took my place and he was still making the same pizza when I left!! Well he stopped making that one pizza when he saw a man get in line behind us and asked how he could help them!! Then the woman was just standing by the office door looking at paperwork hanging on door, did NOT even acknowledge us! When she noticed me taking a picture, then she finally tried to take my order. She was rude and short with her replies. Both my husband and I decided to eat elsewhere.

Short version rude employees. This place needs management training and to teach its employees about customer service.

The coffee was good and Nathan at the checkout...

By far the worst customer service I’ve ever seen.

A couple of days ago, I ordered a pizza and some cheesesticks close to closing time. I showed up 5 minutes prior to them closing when this female worker said I couldn’t pay for it since their cash registers were shut down for the night despite it not being closing time.

While it did make me annoyed that I couldn’t pay for it, I wouldn’t have been as annoyed if I didn’t see my exact order staring at me in the face. Once I realized I wasn’t getting anywhere with this worker, I just walked out.

At my first job, we always had to finish people’s order despite it being close to closing time. I missed eating the pizza here, but I’ll gladly look for anywhere else but...

Went in for breakfast burrito for husband and me. He watched it being made. Was wrapped, sealed. Everything in it was cold. Cheese, eggs, meat, potatoes. We each had 2 bites. Threw rest away. Still needed breakfast. Went in for apple fritter. Doughnut case wasn't clearly marked, got cherry fritter A VERY dry, hard old cherry fritter. Threw that away fortunately it was just one pastry. McDonald's made our breakfast this morning. It has to be bad when my Dutch husband won't eat it anyway. Won't be doing ordering food from ANY Casey's. Wasted money. Coffee was good. ...