BURGER KING ENGLEWOOD NATIONAL RD .... I went there an hour ago while waiting in line a lady came back in with her bag of food and asked if it could be made fresh because it was cold and missing 1 sandwich the Mgr sat the bag down and remade her order I ordered 2 whoppers extra onion I watched the Mgr take 2 of her whoppers out of the bag add onions rewrap them then bag them and hand them to me I was blown away I asked are y o u serious I just seen what you did he looked surprised and said sorry I will make them again I said no I want my money back he said give me your receipt I said no I will keep it I want my money back I will be calling corporate That was beyond disgusting and soooo wrong OMG that's why I don't do drive thrus I would have never known I was eating food touched by another customer left there and went to taco bell it was a long wait but...
Read moreWe ate inside. The store was a mess. Price problems were an issue. The Sign on window said 5.00 whopper meal/Our Charge was 6.79. Then ..A permanent lite front sign at counter; said $ 1.00 Coffee or sm. Frappe or Ice Coffee ..when on bill one cost $1.60..! But ..Thats what sign says..! Management said Advertisement not true!? But can't change..what we see.. 1.00 offer not valid but sign says 1.00.. I made Complaint.. There were no changes after talking with management. Food at the 6.79. And a small frappe 1.60.. Sorry but this store is a mess..Our Food was cold, dry meat and buns.. Sloppy Sandwiches were a mess.. no sauce..These Workers need to know what to do .advertising is what it says..Make things right.!..Bad knowledge of customers service and really needs some HELP to be a good store.. Over All...
Read moreStill not a frequent customer but, after seeing the EXTREMELY LONG LINES at other places decided this was going to be dinner tonight! Was I impressed? No, not at all! My fries were lukewarm, at best. My chicken sandwich-which I thought used to be served cut in half-left much to be desired. I haven't had one in years and it did not taste the way I had expected 😕 so, even though I don't like wasting food, that went into the trash after a few bites! The drink was the best part of my meal, but even it was lacking a straw in which to drink!! And, according to my fuel guage, I wasted 2 miles sitting with my car idled, waiting for this food....oh well, they gave me...
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