Extremely Poor Experience - Health and Service Concerns
This was the most unappetizing breakfast experience I’ve ever encountered. The service from the front counter staff was unprofessional an (old grumpy man, with serious hygiene violations and poor customer service throughout.I ordered a toasted ham and cheese sandwich. The employee handled the bread with bare hands without gloves, and when I received my order, the sandwich was not toasted as requested and came loaded with ketchup and mayonnaise that I never ordered.
My coffee order was equally disappointing - I asked for coffee with a small amount of milk, but received a cup that was half milk.
The hot chocolate was watery and clearly diluted.
For my second order of eggs, ham, and toast, I witnessed the most concerning incident: when the toast fell on the floor behind the counter, the employee simply rewrapped it and placed it in my bag without replacing it.Due to time constraints, I couldn’t address the staff’s poor attitude and concerning hygiene practices in the moment. I ultimately discarded the entire order in the trash upon leaving.
This establishment needs immediate attention to basic food safety standards and customer...
Read moreIn a city with so much to offer. As a fellow business owner, this is a prime example of great food with terrible customer service. Customer service by the cashier was horrible. The kitchen cooks attitude off the radar. The overall atmosphere and interaction with at least 5 separate individuals. Nothing but unprofessional display of body language and interaction. NOT to mention I ordered a chicken burrito. I told the man no beans. Either lettuce tomato’s onions and peppers. The cook not only did the opposite but didn’t even care when I explained to him what it didn’t have. She shrugged her shoulders and kept cooking the next hard working man’s food with an attitude. This country offers so much opportunity to treat it this way. Let alone the city of Englewood. Poor representation of the city and what ever is attempted to be sold here. Someone should step in before it’s too late. Either get a new gig or find a better face to the business. Regards A tax...
Read moreDo not go here and expect to have the price in their menu. I ordered bandeja paisa because their menu says 13.50. Then they offered a mini paisa so i expect it to be cheaper. come to find out when i came to pick up the price was 17 for the mini. How is the mini more expensive than the regular. Dont ever to expect me or my friends to come back here. Foods not even all that. Id rather go to...
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