I never write reviews but so disappointing. My husband & I was excited to try this place but everything was so unorganized, we sat down and got our drinks immediately & order taken my husband ordered breakfast & I ordered lunch. After 35mins of waiting our server comes over an tells us they are out of bacon. So my husband choose sausage then after another 30mins we’re told they are out of eggs. So my husband chooses a lunch item bacon cheese burger then all of a sudden they have bacon? ITrying to give them the benefit of the doubt. We notice us still hadn’t gotten their food. We wanted to cancel our order then i guess the “manger” came out didn’t introduce herself who’s he was she asked if we are the table that wants to cancel our Order I said yes then she replies with “ well it’s literally ready sitting back there” “ do you want it boxed up” We said yes because I was over it & wanted to leave. We sat there & after the nice warming approach from the “manger”. We went to the front to pay for our drinks. Told the servers what had happened a said oh that’s our “manger”. The servers were super nice & apologized. My point is the Manger was rude & had no skills in customer service or management. Very un organized in...
Read moreThis was my first time to eat at this Boomerang. I usually eat at the one by Oakwood Mall. This one is smaller, but the food was great.
I had the JJ Burger which might be about the best burger I have ever had. The patty had the old-timey, yummy crispy edges like I have read Boomerang is famous for, but which I have NEVER gotten at the other Boomerang. The burger had grilled onions and jalapenos, lettuce, tomato, pickles, and melted pepperjack cheese plus crispy bacon slices. It was just the right amount of hot...it hurt so good!
Along with the burger, I had french fries which I covered with their homemade Ranch dressing. It wasn't gourmet food, but it certainly was Savory Heaven to me on this day. Always I order unsweetened tea, as their tea usually actually tastes like tea. Boomerang makes you a large go-cup of your beverage to take with you when you leave. Usually they offer, but if the waitress forgets, just ask for it. To me that's a special touch that is appreciated.
I did mention that the JJ Burger was delicious, didn't I? It's even better when you put some Ranch on it. One guy in our group got the burger that has mushrooms on it, and he said that it was...
Read moreWe have loved Boomerang since moving here 10 years ago. We've ALWAYS had a great experience, but this visit was absolutely NOT good in ANY way. We had to ask for my granddaughters drink 3 times, my DILs drink twice, we needed an extra moment to decide what we wanted to eat, but ended up having a leisurely 45 minutes to decide on what we wanted. We sat at a table that the all you can eat fish was apparently not an option at though we ordered it & were charged for it (waited an hour after our meal TRYING to catch our servers attention to get a 2nd plate of), but finally gave up after watching the server rush to get a table ready for her friends. As we walked up to pay, our server was asking the table 2 spots away if they'd like another plate of the all you can eat fish. The most irritating part was being completely ignored after our food was brought to the table. We will be back, but likely not to the...
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