McDonald's — Restaurant in Enid

Usually I give this McDonald's a high rating , but today is a different day , I was upset when I paid for my big breakfast and extra egg and didn't receive my extra egg not my hash brown, which was completely understandable considering they were super busy, so I called to inform them that I was missing some items and the assistant manager that gets to work at 9 cause that's what he told me was very unprofessional on handling the situation you'd think it was me that messed up something of his! As I proceed to inform her of the mistake her telling me to calm down well I was only talking he was literally "Yo yo lady you need to chill man, I'm chilling and I'm the assistant I'm telling you what I'm gonna do!" 😲 Seriously sounded like some punk kid and when I told her she sounds young she then informed me she is 31. Well McDonald's this 31 yr old that you've made assistant I would most definitely look into another more mature adult to consider being in he's place cause she is the most unprofessional person I've ever delt with. Sorry I took back my five stars but this visit was definitely a very unsatisfying one as I have ever had ...my own children that are 18,16,&12 talk with more respect then this young man. Manners and apologies is what gets you far in life young woman! Not the hood status your carring . Hope you all don't keep this young woman around cause if you do I'm sure I won't be the only person complaining.And I'll go to a different McDonald's for now on as well and hope to much that people take this review...

Ok so there doesn’t seem to be a negative star or I would have -2 at the very least. The store seems to be operating on auto pilot except that the auto pilot is a little special and could care less about quality. After going through the drive-through and getting cold fries, waiting at the third window for 15 minutes. I went inside to see if I could personally assist them with my order and upon entering the store, I noticed that there was at least 12 high school kids just standing around chitchatting like they were at some kind of a party. The second time I got my fries there was no salt on them. They were hot, but I can’t say that they were fresh. The young man at the counter seem to have a serious issue with giving me a couple of sugars for my coffee, and then had a completely other issue is similar to the first about giving me some sweet-and-sour sauce for the flavorless fries they just handed me… the whole experience is hands-down, the worst McDonald’s experience of my life. #tru...

My husband and I ate there on July 4th at 11:51AM. When we went in the dining area there was a family of three eating otherwise it was empty. There was not one clean table in the dining area. I went to the counter and asked if someone could clean tables. The said they were so busy with the drive through. Finally a girl cleaned some tables. When we spoke to the man who seemed to be in charge about how dirty it was, he said well we just need to close the dining area. The only other people in the store came to the counter to complain he told her, "maybe you should just go somewhere else!! When she proceeded to tell him more issues, he told her she needed to quiet down or leave. She was not loud!! My husband's fish sandwich was not edible! I called the # on the receipt and left a detailed message of our complaints and asked them to call me. It's 2 days later and no response. Seems they don't care. Worst experience ever. We...