I tried to go to KFC every Tuesday for the chicken fried steak I love it. Unfortunately today's experience was not quite that great. first off I go to go into the store and the lobby was already closed which is fine it was just after 9 so I will go to the drive-thru. at the drive-thru there was one person in front of me to place their order and one person in front of them to pick up their order. when the person in front of me place your order I did hear the cashier or tell them that one of the items they wanted was going to take 10 minutes to prepare. I do not have a problem with that figuring that they would just have the person pull forward for the window, little did I know.
it's not my turn to order in the first thing I hear is left in the KFC will be right with you. 2 1/2 minutes later I've hit my horn button because I still had not been serviced and she came on the line and snaps that I will be right with you. I got a minute and a half went by before she took my order which was two of the country fried steak I pulled forward noticing that the vehicle in front of me was still at the window and not pulled forward so the other customers can get by.
I got my order and proceeded to drive off. I recently the bad to you at one of the potato wedges and the first thing I know is it was not hot, or even warm for that matter is that it was room temperature.
I'm glad it's my first bad experience because I will come back but I don't know how many more times it was not fair for me to have to wait first in front of me 7 minutes he could have pulled over into an area that...
Read moreKFC establishment is not what it use to be.. Noticed many chances and not too great food wise. I had eaten the Chicken bowl awhile back and had recently ordered it and I must say what a disappointment! Now if you call 3 bite size pieces of chicken in the chicken bowl and the rest bread crumbs appetizing. They've gotten so..skimpy! Also the Chicken friend steak meal looks so messy and not much gravy, but yet the convience of raising up the price.. Oh sure they have cheap deals if you want a wing and a thigh with no meat. And let's not forget the disgusing odor that smelled like the bathroom sewerage exploded! The last time we went to place an order about a month ago we had to walk out because the smell was just terrible. That's a safety hazard when it comes to food especially poultry.. I love KFC but certainly it's not like the good old...
Read moreHorrible! Waited 20 minutes while all I ordered was an 8 piece meal and was disappointed that you were out of crispy chicken, then after ordering at the drive thru the young worker was walking around with a Tupperware bowl with her own Green Stuff inside and Ignored us and never came to the window to collect our money, get our food or acknowledge the fact that we were in the Drive Thru waiting Period she was so caught up in the group of maybe her friends sitting inside and lose us as customers, but five other cars drove off as she ignored them as well by saying " I will be right with you and then takes her 5min or more to take a simple order! Unsatisfied Loyal Customer who will never return back!!! What a shame and to know we drove from Los Alamos just to get KFC...
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