Starbucks Coffee Company — Restaurant in Eugene

I don't go to Starbucks often but when I went to this one, I almost wanted to convert on service alone. I went here to celebrate getting a job and use their internet. When the baristas heard I got a job, they all congratulated me and upsized my drink for free! When I sat down and watched them, they were all very friendly with the customers and genuinely seemed to be enjoying their jobs while getting drinks made promptly. It was so much fun listening to them, they were terribly funny. I can't speak for the quality of all of their drinks since I only got hot chocolate but maybe it tasted a tad better because of the servers. I left in an...

As Starbucks go, this isn't my favorite. They regularly give me the wrong thing at this location. Still, the menu items are fairly standardized from location to location. They can only mess it up so much. Also, every time I've bothered to tell them the order was wrong they were super nice about it. One time they didn't hear me ask for a cookie (possibly my fault rather than theirs) and they just gave it to me. I tried to pay for it but they wouldn't...

I use to always love going to the Starbucks on west 11th until the last couple months. I don’t know what is going on, but they just can’t seem to get it right. Coffee is never hot enough and the service is not what it use to be. Staff use to be cheerful and at least have a hello and a smile. I don’t expect them to be over the top, but dang. This isn’t the first review I’ve left like this, so apparently the staff meeting didn’t help or they...