Burger Box — Restaurant in Euless

Wow! Unbelievable! My mom ordered for me one time here & I enjoyed the burger because I am vegetarian & it’s hard to find places that cater to my dietary needs. I went back on a day it was raining very badly and flooding w/ my daughter just to order the bean patty burger & I even built a nice rapport with a lady that worked there. We talked about the weather & even talked about spirituality because I shared pictures & my testimony about my daughter being premature weighing 1 lb 3 oz. I went back mainly because of this experience. Today, I ordered a bean patty burger meal. The burger comes with mustard however, when I made it home there was no mustard on the burger. I called to let them know what happened and thought that they would accommodate me for my inconvenience on the next visit, if I came for another visit to the restaurant. I asked if next time maybe they could take a dollar off or not charge me for grilled onions, or something. The first thing the lady said was “no no no no we made it right! There is mustard on the burger!” I thought, why would I call and lie about this? That’s exactly why I told her that I took pictures. She said she didn’t want to see the pictures. Then she proceeds to tell me that she’s not going to remake it, which I did not ask for & started yelling at me asking me what I wanted. It’s amazing how customer service has now went downhill. Back in the day, people actually did care about their customers & their businesses knowing this was what kept a business thriving. I still ate the burger, however, after this experience, I don’t believe that I will be visiting again.This is not because of the food but due to how I was treated. Way to go! I spent over $13 on this meal & would have gladly come back with my family to spend more! What a great executive decision, to lose a repeat customer over and few cents rather than to accommodate & have a satisfied customer who shares a great experience for others to come & spend! Greed vs good customer service! It’s really a shame because I did like the food. My hard earned green dollars will be appreciated elsewhere. Treat people right, they return & you won’t be hard up over chump change....

Burger Box? Um, no. Everything Box. I never come here for a burger. The secret here is not a secret. They are the Sammie Box. The absolute best Steak sammie. The best fish sammie.

Hi folks. Happiest of holidays. You made it to another tax season. It's time to cut the check to the county appraisal district, so how ya gonna save some loot? Head over to Burger box.

I only get the steak sandwich. Chicken fried steak, extra lettuce, thick slices of maters, pickles, a slather of mayo, lil mustard... oooooh boy, that's goooood. (Say it like Jimmy Dean for the effect).

Round it out with hand breaded, thick hand cut oniony onion rings. Real deal, not chopped. Also, get the 16 oz chocolate malt with extra malt powder.

The restaurant is clean, but I get mine to go because you're going to want to undo you belt, and either put on the stretchy pants or loose shorts to finish this food. I usually slice my sammie in half to show restraint, but also to have more the next day. Just take the veggies off, reheat the meat and bun, then boom, seconds that remind you that life is good.

These stores are run by families like our own. Faces, not corporate mascots like Clowns or Kings. These are families cooking for our families, so support your neighborhood Burger Box.

Merry Christmas, folks. And no matter your political slant, 2024 is just a New Year, not solely an election year. If you are blessed enough that a food rating matters, your life is already 5 stars, so appreciate it.

Don't let those people in our state capital or our nations capital convince you we're all divided. America is as together as chicken fried steak between two grilled buns. Together, we're delicious. Let no one tell you otherwise.

There are some going hungry. There are no stars on a dumpster, so give generously. I rate you 10 stars for your kindness for giving so that others might not go hungry.

Peace, love, and...

Just moved here and was looking for a local burger spot because I eat burgers at least once a week and its my goal this year to only eat at local restaurants so I put less money into corporations plus it keeps the community going. I love a good veggie burger too, so I ordered a double black bean burger combo.

Yall....

They tried to charge me $23 whole axx dollars. You must be smoking a bag of dycks. I said why are you charging me so high she said a regular black bean burger is $8.50 (keep in mind the combo is $11 something, but I also got a cherry limeade) so you're charging me full price for the second patty??? Not $3 or $4 or heck even $5, which is still a bit much for an extra patty, but you're charging me full burger price for a second patty? She said black beans cost more. No TF, they don't. A pound of black beans is $2 at most. A pound of meat is how much again? Oh, okay.

Listen, I'm all for small businesses making their money. I am a small business owner myself, but ripping off your customers is not cool no matter how you look at it.

I just got the regular double combo instead. The limeade was 🔥 and so were the fries. The double burger was meh. Could that be because I got my taste buds ready for a double black bean burger and took the regular instead? Idk I've been debating that. What I do know is I won't be returning to find out because I don't appreciate them trying...