Round Table Pizza — Restaurant in Eureka

I have never had a worse experience than I have with this round table location. A few nights ago, I ordered a pepperoni pizza and twists for delivery. After waiting an hour, I received my order. I was given the wrong dipping sauce for my twists, so half of my family couldnt even eat them. However, it was my pizza that really upset me. There wasnt a single slice that hadnt bubbled during the baking process, which caused my toppings to be unevenly distributed and the pizza to be unevenly cooked as well. I called, and was told I had a credit for a new one within the next two weeks. I tried to redeem my credit tonight, and the supervisor, cody, was very unprofessional. He accused me of trying to scam the pizza and was extremely condensending. After waiting three hours to receive my food, I called back and was given a run around for why it wasnt there yet. Then when I expressed my displeasure with the way they were handling my situation, I was threatened to be banned from the store and hung up on. Needless to say, I will not be back. I will not waste my money with them. Last honest pizza, what a joke So it gets worse. When I arrived at home after work, my family never received the pizza that the supervisor Cody had said he was sending. Six hours after originally placing my order, I had to call them for a third time, to be told they decided not to send the pizza. We are supposed to wait for the district manager to call us to figure out how to resolve the situation. This is all for a large pepperoni they messed up originally. The customer service I received here tonight is the worst I have ever...

I would like to start by saying that this restaurant first of all didn't even register our order till 40 minutes after we ordered they called us to see if we still wanted our pizza then when they arrived they attempted to charge to our credit card three times without a machine and called there store and said that they couldn't get it work so in good faith I paid cash for the food that was less then average and the final straw was when they attempted the credit card three times they actually charged us the three times plus the cash we paid and 4 days later upon trying to contact them the manager was to busy to deal with it and said would call back when she had a chance and of course was not at all what happened so please be very careful when ordering from this establishment cause 2 9" pizzas and 2 orders of wings cost us $280 and a lot of headache to get the charges...

It's like this, the place is always busy. The food is excellent. You are not paying for ambiance here. They have some sports games up on the flat screens. Buffet lunch and dinner special is very popular with the locals. I think it's the best pizza in town when made to order correctly. Wish they would update the interior and give the whole chain a face lift so that the setting was in line with the food. The staff is usually friendly and attentive but there is almost always a line to wait in. I usually order the triple play which is 3 lines of pepperoni. I vet it with extra sauce and crispy. If I order any other ingredients, they always seem fresh and tasty. The garlic twists are not...