This place hasn’t been rated in months. Are they deleting negative reviews? This customer service is terrible. Could never stomach eating this garbage location again. Even if the food is halal, the service is enough to rename this place: Everett Haram Pizza.
If you enjoy supporting local businesses, save yourself the terrible customer service and go to a Halal food truck down the street from this place: MADA HALAL food truck in Everett food is amazing and offers exceptional customer service, unlike this place.
Today, we called and ordered our regular order for our large family and the person taking the order was absolutely rude and we had to speak to the manager, which didn’t even help.
The unhelpful and rude staff deleted our order when we tried to call back to acquiesce with their ridiculous demands to pay before they’d even consider placing the order. No concept of customer service or trust. WORST CUSTOMER SERVICE EVER. Years of ordering their meat lovers pizza, burgers, Italians with everything and hots and vinegar, orders of fries and multiple burgers and steak and cheeses for our large family, done. Warning anyone who even thinks about ordering here to consider an actual halal location that values community and customer loyalty....
Read moreThese people really think they are making such phenomenal food that customers will keep coming back after being treated so poorly. The guy working Friday evening last week 7/11 and the “manager” who barely spoke English were rude and condescending after I placed an order and they wanted my card ahead of time. A friend posted a review since we were together and they responded and lied about not having our contact number as previous customers. This place needs to understand how customer service works. People like these give Muslims a bad name. If the focus is on halal food, make sure your values and how you treat others match this holy picture you advertise as well. And please don’t lie. Overall, I don’t think that is good for your business or your holy selves. Lost a customer and I don’t think they care.
Please go to MADA food truck in Everett, MA. Those guys are awesome and their...
Read moreCustomer service is terrible. This place blocked my number because when I called to place an order they said I need to provide a card number. I couldn’t because I didn’t have my card on me. So they said I can’t place the order. So I didn’t…mind you I didn’t know they blocked me until today. I have been ordering almost every week from this place (using my husbands phone because they never answered me which I thought was just a coincidence) today I called and gave my number and the guy on the phone told me they were no longer going to serve me and HUNG UP ON ME!!!!!!! I never placed the order he mentioned. He demanded I give him a card number to place the order so I said ok let me see if I can go get it and call u back. How was I to know that meant “please make me my pizza” Pizza isn’t that good to be treating ur customers like that you can’t just hang up on...
Read more