The guy behind the counter at this place is a complete whack job. I was in a meeting, so I decided to order my food from Uber Eats for pickup on my phone instead of calling it in, no big deal I thought. So I go to pick up my food and I have some time to kill, so I decide to just eat there instead of going right back to the office. I sit down at a table and he starts yelling at me that I can't eat there because I ordered on Uber Eats. I asked why and he said that Uber Eats charges him 30%, so I'm stealing from him by sitting at his table and using his sauce. So I asked if I could buy some sauce and he says no you need to get out of my restaurant. I sat there confused for a second and explained I wasn't stealing and I would pay for sauce if that's what he wanted me to do. He screamed at me and started calling me names in front of a full line of people, to get out. I was shocked, I have eaten there many times before with no issues, but apparently if you order online for pickup, he thinks of that as stealing! Luckily I wasn't the only one who thought he was insane, because the people in line also left the restaurant. I'd avoid this place and that whack job. And if you need sauce (which you will, because the food is super dry) you better make sure you add it to your Uber Eats order and don't even think about eating in his restaurant!!
Oh and the food was disgusting and I threw it away, just stay away...
Read moreNormally when I go to this place (which is quite often), I typically get the same order and the food is relatively decent with no issues. However, today after carrying my food home for my spouse and I, I had found a roach in my food! How unsanitary and disgusting! I was looking forward to eating my dinner as anyone would, but then to find a roach in your food, is unsettling. I didn't even get an opportunity to eat my teriyaki chicken. After spending close to $40 on our food, we now have to toss it away and find something else to eat for dinner. I would also like to add that while being in the restaurant before leaving, I was told by the guy working at the counter that I wasn't allowed to put more teriyaki sauce/soy sauce on my food. I dont understand why I couldn't be allowed to do so, if the bottles of the teriyaki sauce and soy sauce are on every table in the restaurant for customers to use? I know for a fact he wouldn't have said anything if I was sitting down eating with my spouse. He also said this infront of other people which was embarrassing. It was rude and kind of uncalled for. If you don't want customers using items on the tables, then you shouldn't put them on the tables for customers to use in the first place! After today, we will not be going back and I feel as if the health department should be notified by...
Read moreNever going back here. I work close by and have come here several times a month for bubble tea. I prefer a place by my home in Marysville (teryaki point) but since this is by my work I settle. My bubble tea is never blended well so the coffe powder is an extreme taste. Today I got my usual bubble tea with extra tapioca. The tapioca was clumped in a ball and I drank half of my drink till I was able to get tapioca. By the time I got to it, it was disgusting and falling apart. Usually boba is chewy and delicious but not this. Very gross. I told the woman my issue and she said the people in back told her it was fine. They held up the container and it was all smushed in the corner. I watched the man hold one in his had and smeared it across his fingers. THATS NOT NORMAL that happens when it's old! She said they make it fresh every day. She kept saying she could re make it without boba or with jelly I told her no if I wanted that then I would have ordered that. The whole point of getting the drink with extra boba is for the damn boba. I spoke with her for a while and she took my drink away... I did not get my money back either. My ride had been waiting 20 minutes I had to leave. I spent 5$ on literaly nothing. Also 5$ is alot for bubble tea I've never spent...
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