The Honey Baked Ham Company — Restaurant in Evesham Township

Ordered 2 hams as gifts for family members. One arrived in a couple days, the other never arrived at all. We had let the recipients know they were coming, but since it's a gift, my nephew felt funny saying "hey, where's my ham?", so when i called him on Christmas day to see how it was, he said "i thought you ran out of time or forgot etc"... Ok, so any company can make a mistake - the question then becomes, how do they fix it? I called them the Monday after the holiday, they put me on hold for a bit and then said "do you want it re-ordered or canceled?" Thats it. I asked if they could tell me what happened here and they said "the shipper failed to pick it up" (UPS). I asked who's responsibility that was, and they said the shipping company. So i guess if they have ham waiting in the warehouse to ship, but UPS misses an order, its just sits there and rots? Strange. I canceled, and wont be ordering again. I mean seriously? not even a "we're sorry that this ham wont arrive for your family gathering - can we send some mashed potatoes with that replacement to apologize?" I'm guessing they have too many screw ups to...

I was in here a couple months ago- and have kept quiet, but the situation still truly rubs me the wrong way. I was in there with my sister, as she had raved about the place and I was very excited to try. I have a visual impairment and often use my phone to look at menus, especially when they are not individual menus- So that I don’t have to be right up front and center, So that other people are also able to look. So I was doing that at this establishment And a woman- I was never given her name, But she seemed to be maybe middle-aged Very rudely Came out And asked me what I was taking pictures of. Her tone was very nasty and judgmental, And when I said I was blind She pretty much said oh okay and then laughed- Not in a nice way, but a very nasty way. I’m used to people, judging me, I have faced judgment, my entire life for my Impairment. But I have never been so humiliated as I felt in that moment. My sister tried to ask to speak to a manager, but apparently they were not there. All in all, not a fun experience, but the...

Where do I begin My mouth had been watering for days, knowing that I would be going to get my favorite ham sandwich.When I say that this is probably one of the worst sandwiches I have ever had 🤢 I ordered a lunchbox. First I knew that there was something wrong. The sandwich was soaking wet SMH I don’t know why it was so wet that should’ve been the first time I took a bite and everything just slid down. I could not even eat or take a second bite second for salads. I think they resort it to another vendor but the potato salad that I ordered was disgusting then the cookies they changed out the cookies, they didn’t even have my favorite cookie and the choices that they had there I think they shrink 🫤 The sign on the door said that they were only taking cash. They let me know several times that they were taking cash. The prices went up sandwiches were $9+ and the lunchbox was$12+ save your money, go somewhere else it’s not what it used to be like needless to say, I will not be coming back ...