Bhan Thai (Marlton) — Restaurant in Evesham Township

We ordered for the first time on a Saturday night for take-out from the Marlton location. Ordered from the website directly for pick up the Bhan Thai combo appetizer and shrimp Pad Thai. One of the items in the combo is a summer roll and in special instructions I wrote “shrimp in summer roll (if given choice)” - because on the single menu item there was a choice but not on the combo item. When I went to pick up the food, the hostess withheld the bag and said I owed her $2 and I said I paid online (ironically I even (stupidly) left a $2 tip). She said that they usually use tofu in the summer roll in the combo and it’s $2 for shrimp. Ok so yes, I understand that now but as a first time customer didn’t realize that was the case and honestly did not even have $2 cash on me! I told her I specifically wrote if given a choice, as in if not then don’t do it. She argued with me a bit more and then went back to the kitchen in a huff. Three employees stared at me across the restaurant and talked and she came back and said it’s fine just go. I tried to say one more time I didn’t know and she cut me off mid sentence and said it’s fine. Cut to me getting home already annoyed that they made such a scene over $2 and I’m eating the sub par food and the summer roll had NO shrimp in it - only tofu!!! So I called back to say this and the same person who was rude to me at the restaurant must have been on the phone and argued with me STILL that she checked with the kitchen and decided not to charge me. But it’s not like she switched the summer roll - I said but if I had just paid the $2, I would have paid for nothing! And she continued to defend herself, put someone else on the phone who was a slightly nicer but stood behind what they did. I’m appalled. First and last time we will ever give them our business. Luckily the food wasn’t even good so I won’t be...

My first impression of this restaurant was how nice and clean it is. There are outdoor seatings available too. Long parking lot since the restaurant is located along with other businesses. Nice vibe I get there. Staffs were friendly and attentive. The food may not be the best Thai food I have had, but definitely not bad. I wouldn’t mind returning. They are delicious!

I came here with my husband and the menu already made us struggled because we want to try so many items. At the end, we settled with Tom Yum soup, which was tasty and with a good amt of ingredients, just right. A papaya salad that we thought could have serve cold. It wasn’t cold enough to us. The best about this papaya salad is the small sticky rice. It was very delicious. Compare to another restaurant that we tried, this papaya salad became alright to us. Could improve. A Pad Woon Sen where we thought the beef was a bit overcooked. It was a bit rough to us. The overall taste was good. And finally a Tropical Duck Curry. This one was yummy. The duck is slightly crispy on the outside and meaty inside. We wish the duck could be more tender then it will be a even better dish! But the curry sauce was perfect! Delicious!

Overall, both my husband and I are satisfied with our...

I have ordered here many times as I reside close to this location. The time I was extremely disappointed. I was disappointed in the quality control of the food and the service.

We ordered a few entrees and appetizers. When I got home I checked and realized they forgot to include the rice. I called and instead of offering to to provide the rice I was put on hold for 5 minutes to see if the rice was in the bag. Obviously, I know what rice looks like and by that point to avoid any delays I headed back to the restaurant and when I got there again instead of having the rice ready they questioned if I checked every bag. I was offended as they made it seem as though I was trying to pull a fast one for a container of rice. By the time all of this had transpired the food was cold and the taste was so-so. I wish this is where it ended.

We ordered chicken satay for appetizer and there were pieces of cling film (looked like the chicken was fried with it) in the container with the garnishments.

I am extremely disappointed with the service (especially since I tipped 20% on a take out order) and the quality...