Best China Chef — Restaurant in Exeter Township

Where do I start because I never write reviews, but this needs to stop right now.This place used to be really really good when they were in the other location up on the hill now that they have moved things are very different. They have lost a lot of their quantity along with their quality of service and food. When you ask for extra pork fried rice day, usually give a tiny bit more and try to blend two large orders into one. The food is sitting out when it should be in the refrigerator and taken out when you place your order not on the counter and, allowing flies and anything that might come in on it. Rice taste has like an aftertaste to it. , allowing flies and anything that might come in on it. Rice taste, gummy it has like an aftertaste to it. The ribs used to be at least in some cases 5 inches long now it is soft if you know what I mean. it is also unacceptable to make mistakes when the establishment is buzzing with customers, and the phone is ringing. That is when you were supposed to be a sharp is not allowing your revenue to get in the way of your customer satisfaction. It is for me to drive to number one Kenhorst Plaza, but I will because the food is fresh. It cost a couple more dollars more, but you will not be disappointed. The owners name is Van. He is never ever rude on the phone unlike some of the people that answer the phone here, and I’m not talking about the new guy. When they mess up your order, they do not want to give a refund and they act as if you are wrong. I had chicken wings that have been sitting out prior to me ordering them, and when I bit into the chicken wings, The bones were crumble because they have been basically out too long. I would rather wait a little longer for fresh food than to have to wait a little bit of time for terrible food. I tried to give them another chance and now I have made up my mind. I will be going to Kenhorst Plaza to number one China by the...

If I could rate zero I would. I have ordered 3 times for this place. Two too many! The food is always salty the female manager is rude even worse on the phone. I ordered the Peking Duck Sat 17th my 2nd $30 order from them (with no free drink no incentive to repurchase) I called to ask if they give anything for those large orders they said no. When my order arrived I ate a piece of duck shared my daughters food out and went for another piece of duck and saw feathers. I called back told the person who answered the phone that there are feathers on the duck. They passed the phone to someone else who then said they buy the duck from New York and everyone likes it. No complaints. I asked 'Do you inspect the duck before you buy it or when you receive it' I am still waiting not the answer because he started to scream into the phone that its no their fault they are a customer too and 'I dont care, I dont care, I dont care' what I am saying or the reason i am upset. A man came on the phone asked if i ate the rice I said no he hung up. I called back, asking what is going to be done, they are asking me to bring the food to them. I said I am unable to which is why I ordered delivery. They then said they will send a driver when the food is returned they will credit my card. They called back again a manager left a voicemail, I called back she took my card info to credit me and the driver collected the feather duck about 20mins later. I was not refunded the tax I paid but I guess they think I should just be happy I got a refund. My next email will be to consumer...

This place is just "okay" - nothing super special, but also not icky either. The first thing I noticed when I walked in the door is that there was literally no smell and/or aroma in the dining/takeout area. Restaurants normally have a "heavy smell" when you walk in - there was absolutely none to notice here. Whatever air filtration system they are using is doing a stellar job because the air felt breathable and super clean when I walked in. Have to give credit where it is due - the dining/takeout area and overall atmosphere was on par for other similar places actually outscoring other similar nearby eateries serving the same or similar cuisine. As for the food it isn't bad, but also not anything special either. I got the T'so's Chicken and Vegetable LoMein and there are dishes I get all the time elsewhere, but the ones I got from here just lacked flavor for some reason. It wasn't bad, but also not worth $21, either. I also got the large size and it just didn't seem like a whole lot of food - basically price and portion size didn't appear to be equal. Case in point if you happen to be directly in front of the building or in the same shopping plaza and have a craving for Chinese food I'd say go for it here. Otherwise, if you are out and about and get your craving don't go out of your way to come here. The food isn't gross at all, but I've eaten at other Chinese places where the food was way better! Sorry, just my...