Pizza Hut — Restaurant in Fairfield

I paid online for a pizza, wings and a soda, ordered contactless delivery. After having not received my order for 2 hours, I called the store. Took three separate tries to get someone to answer. Phone just rings and rings. First the guy on the phone told me that the delivery guy came and the order was refused and canceled. LIE. The guy then said he would remake the order and wanted to charge me $55.00. I told him I'd already paid $49.09 online - which included a delivery service fee AND a pre-paid tip because I wanted contactless delivery. He said he would take $5.00 off. Said it would be no more than 40 more minutes. An hour later, a delivery guy shows up and stands there waiting for me to open my door. I told him I ordered contactless delivery. He took my food out of the warming bag and put it on the porch. Then he asked me for $45.00. I told him I had already paid $49.04 online. He holds up a bill and says, it says you owe. I told him it was wrong. Went back and got my confirmation to show the website had sent me a confirmation for a credit card payment for $49.09. He left, I closed the door. Two minutes later, he's ringing my bell again. You didn't pay, he says. I gave him $45.00 to get him off my porch and insisted he give me the bill. - HE WAS GOING TO WALK AWAY WITH IT AND LEAVE ME NOT EVEN A RECEIPT. I took it from him and told him to show the confirmation to the guy who sent him to me. Of course, the $49.09 went through my bank account. - I have heard NOTHING from this store in reference to them charging me twice. NOTHING. You try to call, NO ANSWER. I contacted the corporate office to complain. Have you ever paid $94.00 for a pizza and some wings? NEVER order...

Man the only reason I went there was I got a $10 large 3 topping coupon in the mail they said it would have been $26.something WOW I asked for beef onion & mushrooms. When dude showed it to me I said I wanted beef & he said it is . Got home put in mouth yuck nope sausage so there's the protein on my plate gone to the dog. The mushrooms & onions were cut from real big to real small & some thin to where over cooked half the toppings . Should have gone to my place -New York Pizza Kitchen- on N.Texas st. Fairfield would have been done right & it's less than $14. For a 3 topping artisan bread yum. Last time I tried pizza Hut at the Parker rd. Fairfield location was about 2 years ago again coupon & on that side of town. Pizza was aright that time but after I payed dude turns around & his pants r almost down to his knees & so he has to pull them up. I don't know if he was trying to say that he's "open" or what. I had to told him no hold on u need to go wash your hands gonna touch my pizza after grabbing all down there right in front of the manager. Grow up & wear your pants like a man be professional & clean your working...

My family just got home from a long road trip. We didn't have any food in the fridge and everyone was hungry. No problem, I thought, I'd order pizza. I ordered at 11: 19am. Got a confirmation email that it'd be ready at 11: 35am. I was standing outside the door at 11:37 and no one was there. The lights weren't even on. My family was hungry so we just ended up going to get chicken from Popeyes. I get a call at 1:35 from pizza hut to say my pizza was ready and when was I going to pick it up. I told them my pizza was supposed to be ready at 11:30 and that I went to go pick it up and nobody was in the store. The guy on the phone kept insisting everyone was there. That they had been there since 8:30 this morning. I said, no they were not, no one was there. He kept insisting that they were there at 8:30 this morning and had been there ever since. I told him I don't need the pizza anymore it's already too late and whoever was supposed to be there at 8:30 wasn't there. Sadly, I had heard about this happening to other people. But it had never happened to us so I thought we'd be okay. I'm just glad I opted to pay in store rather...