Incredibly frustrating . I’m a regular at dominos and usually I’ll put in an online order before picking it up. However, the app sometimes does not allow adding extra ingredients on without calling the store. When you do try to call the store the first thing you hear is “welcome to dominos can I put you on hold” and without waiting for a response they’ll put you on hold. Why even ask if you aren’t looking for an answer lol. I don’t mind being put on hold however my problem is when they do, they keep you on hold usually for about 10mins or more and they either A) already put the order in the oven before you can inform them of changes B) forget that you’ve been put on hold and never get back to you. If you order delivery of more than 3 items you best bet it’s going to arrive messed up and missing many dishes. My most recent issue with this store is when I had gone to the store 20mins after I had got the alert that my order was out of the oven and ready and was told that it was not in fact ready and had to pull around. When asked where the employee looked around confused before pointing at a vacant spot and when asked if they were going to bring it out when it was ready (seeing as it should have already been ready) I got the “ I guess I can do that” 10 more mini go by before I called the store to check on the situation and of course as usual was put on hold but when got back to was told that the order had been ready and sitting there and that the employee was probably just not able to find it. Was told that it would be brought out to me and funny surprise it didn’t. Pulled back to the window and sat there for another 5mins before someone finally decided to come up to the window and tell me it should be out soon. What happened to it being ready like it should have been??
Update: After straight up asking myself I was informed my pizza was handed out wrong. Instead of being informed from the start, I was left waiting, confused and got increasing more agitated. They did make it up by giving me store credit but that was after I had to ask what they could do about this situation. Again I had to ask, they did not willingly offer to...
Read moreThis local Domino’s is amazing! Its staff are wonderful and friendly to customers new and old and really take pride in their skills of making pizza. Their pizza tastes like the best on the world! With delicious garlic sauce on the crust and the wonderful stuffed cheesy bread! The wings are off the chain too! They make a mistake? They fix it! This Domino’s was even my first place of employment and the 50% discount perk is wonderful. I would highly recommend if you’re looking for a first job in the Fairmont area, you work here. The managers are kind and the staff are as amazing as the food they make. But to end my review, I give the store a 5-star rating!...
Read moreEvery time I order from this place they messed up my order ...they have pictures and ingredients on how to make each and everything on their menu right in front of them come on doesn't take a rocket scientist to look at the pic an order an make it ... either these people can't read or they just don't care....And gosh forbid you go to the store to let them no the second time they made ur stuff wrong ,an u have to come right to em .. . they get an attitude like u have no right...now when it's made correctly I can say the food is real good (besides the pouring of garlic butter on every pizza an...
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