Alice's Diner — Restaurant in Fall River

Our party of five, two children, three adults sat at a window seat on the right. The three tables that were there when we arrived had already been served. Our $18 per plate breakfast was brought out in sections, the kids their pancakes, my adult son’s side of corned beef hash about five minutes later, my burnt tasting almost cheese less omelette plate about ten minutes after that then the kids bacon and eggs plates and finally after over an hour total my son and his girlfriend’s again almost cheese less omelette plates were finally brought out. My grandson had a hair hanging from his plate, my son’s girlfriend had a hair in her has browns, my son had a beetle crawling across his plate. The waitress Lucy never checked on us, I guess because she delivered the already cold food in so many episodes she thought and further check back was unnecessary. My son had to ask for a refill on his coffee when she finally came during one of the deliveries and as she was pouring his coffee it was dripping into my plate. My son seen and said, “sorry mom”. Lucy said, “that didn’t drip in your plate. Right? No.” I said it did. No apology, she simply brushed it off and walked away. I still have the taste of burnt vegetables in my mouth as I write this. Worst experience we have ever had which sucks so bad because I have been working three jobs since October and so very much needed this family time out for the first time in months. Shame...

My best friend and I went here on a whim. My original place was no longer in business when we showed up at the door. We looked for places close by and saw this one. I had never been here before, but decided to take the leap. We were created by a friendly waitress, Lucy. It's pretty small inside but just enough space for the customers. There's ample parking across the street. There is a good amount of things on the menu to choose from. They are also gluten friendly. I am a vegetarian and chose the eggs Benedict and asked if they could substitute the ham with tomato. My beautiful eggs Benedict came out so amazing. This is probably the first place we have ever been to where they actually used spices on the eggs. Being a cook myself I take pride in my food and presentation and so do they. It was the best breakfast outside of my home that I have ever had hands down. I didn't personally get to meet Alice, I'm assuming she is the owner and she is the cook. But what a wonderful job she did making our experience delightful. I liked this place so much that I decided to take my husband here for his birthday. He said the exact same thing. I have found...

Way too slow for breakfast food. They also do not go in order in which slips are sent in. Let me elaborate. We were sat first (party of 2) we ordered our drinks and our meals (basic meal, eggs, bread, hashbrowns) our slip went into the kitchen. A gentleman walked in and sat at the counter area, put his order in.. then another person came and sat at the counter area and put his order in. The guy that came in last, got his food first. The guy that came in second then got his food then we got our food. How does that make sense? We were about to ask for the bill for just our drinks because we were annoyed at that point. Waitress then comes with our meals. Toast, burnt. I just ended up eating the hashbrowns cuz at that point I was over it. Over a half hour for 2 basic meals that should take no longer than 15 minutes (that's being generous) & getting our food last when our order was in first was just ridiculous. (They were not busy) I've been a FOH/ BOH manager for over 15 years and this place works backwards. If you're short on time,...