Kettle On Main — Restaurant in Fallbrook

I wanted to make this my regular Monday full-day work/hang-out spot. Parking is easy, the atmosphere is great, and the customers are kind.

I came here for over 7 weeks, but unfortunately, there have been too many times when they have been out of the tea I wanted, out of ingredients and/or bread of meals I wanted to order, and not added names to the cups, making it not very clear which drink is mine.

My last straw was when I ordered a Pumpkin Spice Chai, and it tasted strongly of espresso. I prefer to stay away from espresso, as it can make me overly shakey on an empty stomach. Caffeine with tea is fine, but espresso is too much.

When I asked if they accidentally put coffee in it and showed the drink color was a dark espresso color, they first asked me if I took someone else's drink (because they are not names on the cups), and I told them I specifically made sure to wait and listen for my name. They denied that it had espresso in it and said they would make me another one.

Unfortunately, at this point, it was my last straw, and I was done. I said no and said it was fine. I was in the middle of a meeting, and I didn't want to discuss it longer or wait longer. I threw it away and ended up in tears, losing my money and leaving empty handed.

I will not be returning to this establishment again. On Mondays, I will visit another coffee shop with...

Since ownership change I wanted to give them some time to settle in before writing a review. We were frequent customers of Hearth prior. Sad to say I'm a bit disappointed.... I can see the vision: new exterior paint, interior decor and renovation of the counter and back room making it a bit more inviting and usable has freshened the look.... however, we came in this morning not too long after they opened and here is what i noticed: it is dirty everywhere (floors with crumbs and sticky spots, walls with stains from drinks and marks/dents/scratches, baseboards are filthy), we ordered coffee and there is no creamer out so the barista gave us the carton of half & half and told us they are out of stir sticks so she gave us a spoon and said she'll wash it after, the bathroom looked like it hadn't been cleaned in days (almost out of toilet paper, dirty floor and toilet, and there was random trash left on the oddly placed desk/shelf in the middle of the bathroom). I think the intention is there however, some new wallpaper and decor does not distract from the lack of cleanliness. In a food/beverage establishment this should be the highest priority behind service, then aesthetics. I do hope the best for them and will go back again to see if there have been improvements but at the moment I would not choose to return if this was my...

Just WOW!!! I happened to pop in here walking back to my car from Grove Pilates (also 5 stars!). Let’s start with customer service - fantastic recommendations and friendly folks to kick start my visit. The barista recommended her fave - a vanilla honey oat milk latte. 😋I was famished and with so many options I was torn, but landed on the egg and cheese croissant sammie. And this amazing peanut butter pastry another patron recommend. I settled into one of the cozy chairs with my book and my breakfast. This is what a coffee shop should be - other cafes please take note. They have a large, expansive open dining area with many seating options for all types of parties - bar seating, tables, couches and more. I can’t wait to visit again and try more of the...