Dunkin' — Restaurant in Farmington

Literally the worst place, terrible customer service, coffee always wrong, and even when there is only a few customers with very simple orders they make me wait well over 10 minutes for a simple wake up wrap and these other ladies waited for 2 plain bagels just sliced not even toasted. After i asked the lady why it took so long she said because the online orders come first even though she had a line filled with customers now piling up becayse the employees couldnt work between orders. I have countlessly come back to this place to give then more chances and every time they literally have let me down. Lost my business...

In town for training. Stopped by yesterday to get iced coffee. Got a hot coffee and a 1/4 inch of grounds in the bottom. Stopped again this morning for breakfast hoping the service would be better. It wasn't. This time I ordered an iced coffee and a 10 pack of munchkins- glazed. Got the iced coffee as ordered, but the munchkins were 4 different kinds and just tossed into a bag. Not what I had ordered at all. I really expected better from such a popular chain. I...

I’m not a Dunkin’ Donut person. But I’m a coffee person. I went there to buy hot coffee for me and my coworker. I tell the cashier my order 2 middle coffees 3 French vanilla shots,and 3 creams . She didn’t ask me if I wanted them hot or cold and o didn’t remember to tell her hot . She served both of them cold and I’ve no choice but to leave with them as it is . When I get back to work my coworker say he doesn’t drink cold coffee and neither do I .. so I...